On July 3 I requested a cashout of 1.24967033 btc. The next day it was canceled by casino. I talked to support about it they ddnt give me explanation for cancelation. I re-requested withdraw they have been given me a runaway round ever since I been polite, have not been rude when talking to them. 2 times I asked to speak to a supervisor/manager theu ignored me.. this is really frustrating because every time I ask it seems to be the same answer in diffrent words telling me to wait and wait.. they say fast cashout it's clearly false.. 4th day and still nothing.