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BitcoinPenguin Casino - Bitcoin payment or 1.25 BTC cancelled and no further information

RESOLVED
Camaney Oklahoma
posted on July 8, 2018.

On July 3 I requested a cashout of 1.24967033 btc. The next day it was canceled by casino. I talked to support about it they ddnt give me explanation for cancelation. I re-requested withdraw they have been given me a runaway round ever since I been polite, have not been rude when talking to them. 2 times I asked to speak to a supervisor/manager theu ignored me.. this is really frustrating because every time I ask it seems to be the same answer in diffrent words telling me to wait and wait.. they say fast cashout it's clearly false.. 4th day and still nothing.

Camaney Oklahoma
posted on July 10, 2018.

0.15354687 was added to my account this morning . They canceled the rest of withdraw si I re-requested it.. and they asked me to upload a selfie holding identification card in hand. Still waiting on 1btc

Camaney Oklahoma
posted on July 11, 2018.

I got paid thanks alot @askgamblers

AskGamblers
posted on July 11, 2018.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

BitcoinPenguin Casino complaints

  • 4 of 14 resolved
  • 3 days avg response
  • 5 days avg complaint life
  • 7,706 USD avg amount

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