Resolved
£175
Resolved
PokerStars Casino - Frozen Account for No Reason
I joined Pokerstars on 11 March and deposited monies into the account. I tried to do a deposit wit ha bonus code but it never worked and thought ...
Resolved
Resolved
24Bettle Casino - Account closed due unjustified accusations, rest of my winnings confiscated
On 18 April 2017 I made my sign up and deposit 110 via skrill for the welcome bonus casino had. I was winning 3435 euros, while I was playing slots ...
Resolved
$10,000
Resolved
Slots of Vegas Casino - Delayed Payment & Change of Payment Method
Hello - I won $10,000 playing at Slots of Vegas Casino. I made all of my withdrawals on 2/4/2018 and on 2/16/2018 the casino changed one of my ...
Resolved
BTC5
Resolved
Cloudbet Casino - 4.99 Bitcoin Payment Delayed Over 5 Days
Its been 5 days already since i process my withdrawals. At first i understand if it will take like 2days. But as a player/customer its kinda ...
Resolved
$2,623
Resolved
GTbets Casino - Payment not received after 12 business days
Hi, I made a withdrawal from GTBets.eu on the 24th February 2018 and it was processed on the 26th February 2018. The withdrawal amount is USD $2, ...
Resolved
€300
Resolved
FavBet Casino - Stalling verification and payment
I live and i have regular residence permit in Belarus. i want play at casino i met some agency Favbet.com in around Minsk city. So i decided to play ...
Resolved
Resolved
PokerStars Casino - Blocked my account and ignoring my messages ever since
Hello, i’m from sweden. It's been 16days since Pokerstars froze my account, the 15th day since they stopped responding to my mails and it's been 11 ...
Unresolved
£3,000
Unresolved
Mr Smith Casino - Withdrawal pending for too long
Hi I’m having trouble receiving my money, I sign up on Tuesday and got the bonus money aswel, was playing all day and I managed to wager the bonus ...
Unresolved
$2,000
Unresolved
Miami Club Casino - Closed my account with no explanation and with a $2,000 withdrawal pending
I had two dollars worth of money in my rewards account at Miami club. I somehow managed to parlay that into halfway decent winnings. I made several ...
Resolved
€600
Resolved
10Bet Casino - 2 months later still no sign from my €600 withdrawal
I have been waiting since 29.01 for my 600euro withdrawal. I made deposit with bonus, and wagered everything. After this i sent in all the ...
Resolved
Resolved
Dunder Casino - Verification process delay
Received a 'Time to verify your account' email on the 17th March, after requesting a £640.03 withdrawal, asking for proof of id and proof of address ...
Unresolved
€1,561
Unresolved
Staybet Casino - Staling payments since 13/01/18
I did 1.deposit 100 euro and won 1561 euro 13.1.18 . I put money to withdrawal, and uploaded all documents. Account was verified in a few days. than I ...
Unresolved
Unresolved
Spinson Casino - Account blocked and funds confiscated with absurd accusations after verification process which lasted almost 3 months
On 19.12 (almost 3 months ago) Spinson Casino asked me for verification documents which I've sent to them. 2 days later they sent me an email asking ...
Resolved
£600
Resolved
Royal Panda Casino - Verification issues and stalling payment
I recently made a deposit with this site and won £100, i withdrew my money with no problems and speedy payment, i then made a second deposit and won ...
Resolved
$2,468
Resolved
7Reels Casino - Account closure upon withdrawal, no further proof or information given
Hi, i'd like for your help and asistant. As i have been playing on this casino website for a good period of time and have obtained my winnings and ...
Resolved
£390
Resolved
Dr Vegas Casino - Slow withdrawal and unhelpful live chat
I made a withdrawal and it has been pending for 4 days now and when I use live chat they just say there is no standard timeframe for withdrawal but ...
Rejected
$540
Rejected
Dreams Casino - Need help with delayed $540 payment
I'm not very happy with how the casino dreams work, for more than a month they have received my documents and continue to cancel the payment. I've ...
Resolved
€610
Resolved
Rizk Casino - Delaying withdrawals over 40 days
Hello Ask-Gamblers-Team, I have withdrawn multiple times ( 6 ) between the first of february and the third 2018. Total amount : 610 euros. ...
Resolved
BTC2
Resolved
FortuneJack Casino - Waiting 6+ days for 1,66 BTC payouts
meanwhile 6 days have passed, in which my payouts are pending at the beginning it was said 1-2 hours then up to 72 hours meanwhile it means, just ...
Resolved
£500
Resolved
Dr Vegas Casino - Delayed Cheque Payment
When playing at Dr vegas I used a Mastercard to deposit. Now I have to withdrawal my winnings via cheque. I have been waiting since 10th February ...
Resolved
£0
Resolved
Casino Cruise - Voided winnings but not losses on a self-excluded account, won't reply to emails
I opened an account with Casino Cruise on the 10th March and deposited £900 over three deposits of £300. I did not take any bonuses on any deposit. ...
Resolved
MRO19
Resolved
FortuneJack Casino - My account has been suspended due to false accusations
Fortunejack has suspended my account stating I have multi accounts. This is a complete lie. I have only one account. The chat wrote me this: As you ...
Resolved
$250
Resolved
Captain Jack Casino - Non-payment of $250 winnings
I submitted a withdrawal request on Jan 26, 2018 for $250 and it wa approved on Feb 9, 2018. I have not received payment. On March 3, 2018 I received ...
Unresolved
€6,000
Unresolved
Casino Adrenaline - Refusing to pay €6,000 with absurd reasons
Here is my story with Casino Adrenaline. About one month ago I registered an account with them. So I deposited 150 euro and got 150 euro bonus. I was ...
Unresolved
Unresolved
Las Vegas USA Casino - Emails keep bouncing back, just want my account closed
I am trying to email to close my account. The casino was fine and I did win a few times. Never made a withdrawal. Had enough fun now I would like to ...
Unresolved
₹30,000
Unresolved
Indio Casino - Issue with withdrawal request
My Indio casino user id is ICR91901012. On 10 March 2018 I placed an withdrawal request of INR 30000. The casino acknowledged my withdrawal request ...
Resolved
£2,500
Resolved
Mr Green Casino - Too vague and slow with account verification process
I have phoned 3 times and emailed 5 times asking specifically about what documents they need to verify my account. I sent a copy of my passport and ...
Unresolved
€8,614
Unresolved
Euro Palace Casino - Hidden ''theft'' via bonus system glitch
Euro Palace Malta Gaming Authorities License Numbers MGA/CL3/542/2008 (issued 16th June 2015) and MGA/CL1/1404/2017 (issued 29th November 2017) and ...