Unresolved
kr28,691
Unresolved
Jackpot City Casino - Confiscated 28,691 SEK withdrawal without any justification
on the 3rd of december 2017 i managed to win 28691 SEK or 3000euros after completing the wagering requirements by carefully following all the terms ...
Resolved
$4,000
Resolved
Playamo Casino - Pending 4,000 AUD payout delayed for too long with no explanation after winning over 485,000 AUD
Hoping to resolve this issue or at least get some plausible information. I have won over 480k playing 2 separate slots at playamo, big win so ...
Resolved
$100
Resolved
Planet 7 Casino - Delayed withdrawal again
I requested a bitcoin withdrawal on December 4th for $100. The request ID is 7372842. I am told "I'm sorry for the delay." Every time I chat or talk ...
Resolved
$2,162
Resolved
Slots of Vegas Casino - $1,680 BTC payment taking longer than 10 day maximum after approval
I submitted a $1,680 withdrawal request on 12/6. It was approved on 12/14. It is now 12/28, 10 business days later, and chat support told me to check ...
Resolved
$1,100
Resolved
Planet 7 Casino - Haven't received all my payments
I had 2 withdrawals approved on 11-1-17 for 200 and 100, and one approved on 11-8-17 for 1000. I did receive a check for the 200 a few weeks ago, but ...
Resolved
€500
Resolved
PokerStars Casino - Account Verification Delayed
On December 4th I´ve deposited €500 on my Stars Account and wanted to play. However I´ve been told that my account is under a security ...
Resolved
$750
Resolved
Black Diamond Casino - Delayed payment, again
First I would like to say I love the games on BDC. I made a deposit to the cashio on 12/27/18. I don't use the bonus because that is a sure way not to ...
Resolved
£51
Resolved
Get Lucky Casino - Declined payment without any reason
Hello, I visited last week for the first time Getlucky casino, and i registred there. I received the freespins promotion like all other players did ...
Resolved
$1,200
Resolved
Silver Oak Casino - Waiting over 2 months for $2,500 payment
On September 30th I submitted my request for a $2500 withdrawal, it was approved by a manager on October 13. It has been almost 2 months since the ...
Resolved
$700
Resolved
Planet 7 Casino - Payment of $1,000 delayed, again
I requested a withdrawal payment on November the 25th, until now I have not received a single attempt to contact me. I need help getting my money 1, ...
Unresolved
€1,600
Unresolved
Crazy Casino - Declined my withdrawal without any further justification
I deposited 20 with a bonus code cy380 I think.but I played through the requirment. And cashed out 1600 then they sent me an email saying my withdrawl ...
Resolved
$2,850
Resolved
Raging Bull Casino - Withdrawal over one year old still not paid
I have a $2,000.00 existing withdrawal at Raging Bull which is over One Year old, I have been in contact with this Casino's VIP and Customer Service ...
Unresolved
€2,300
Unresolved
GalaxyPig Casino - Not paying my winnings, not providing any explanation why
Hello! I have faced bad experience with GalaxyPig Casino. I made a deposit on 19 October 2017 and claimed a bonus. My gaming session resulted in a ...
Resolved
$1,800
Resolved
Vegas Crest Casino - $1,800 BTC withdrawal seriously delayed
I have been a VIP player for years and requested a withdraw of 1800.00 on 12/21 which was approved 12/22. I was told 72 hours to process and to date I ...
Rejected
$1,500
Rejected
Ruby Slots Casino - Verification&Payment Delays
I'm not sure why complaint was declined as I am pretty sure I accurately described my issue. The casino is delaying my withdrawal requests and not ...
Resolved
€500
Resolved
Dr Vegas Casino - Payment delayed for well over a month
I took the first deposit bonus from Dr Vegas and managed to get it up to 1090 euro. I did all wagering and did not brake any rules. My account is ...
Resolved
Resolved
Mongoose Casino - Stalling account verification
I made a deposit on dec 25. See attached printscreens. I have since then, almost everyday talking to chat been trying to verify my account. support ...
Resolved
руб.830
Resolved
BOSS Casino - Welcome Bonus Not Credited As Promised
I was on live chat and I was told I will get 100% bonus money upon deposit... So I have made a deposit of 830 RUB and got a 300 RUB bonus money ... In ...
Resolved
$1,202
Resolved
Royal Ace Casino - Delayed Bitcoin payment past their own timeline
Before I started playing at Royal Ace Casino I submitted all my documents for my account to be verfied. I do this on every online casino that I play ...
Resolved
£3,322
Resolved
Dr Vegas Casino - Refusing to reinstate game state and balance after crash during insane winning run
Whilst playing Viva Vegas the game crashed, game was reloaded but all winnings and free spins were lost. Customer service were rude, implied there was ...
Unresolved
kr24,831
Unresolved
Jackpot City Casino - Unfairly declined my payment after documents got approved
Hello Askgamblers. I am playing a lot on casino sites, and I found this Jackpot City Casino that looked really good and had good reviews. I made my ...
Resolved
€600
Resolved
Magical Spin Casino - Waiting far too long for my payment
Hi there, I requested my second withdrawal from Magical Spin on 26th December. It was 600€ and there was no bonus involved. I played with my ...
Resolved
$1,750
Resolved
Captain Jack Casino - Have not received payment of winnings
I submitted a withdrawal request for $1750 on November 10, 2017 and it was approved November 24, 2017. I have not received payment yet (17 days after ...
Resolved
€500
Resolved
Stakes Casino - Confiscating winnings in violation of their own terms
I deposited 25 yesterday. I got 100% bonus and 50 freespin. I managed to win 550 EUROS and cashed out 500 of them. I bet the last 50 on blackjack ...
Resolved
BTC0
Resolved
Cloudbet Casino - Stalling bitcoin payment way beyond the advertised payout time frame
So after 4 deposits summing up 0.5 BTC in total, I was able to win some and thought of withdrawing 0.2. I made that withdrawal in an impression that ...
Resolved
€1,100
Resolved
Wild Wild Bet Casino - Delayed payment and no communication
I made a deposit of 555€ the 15:06 25/12/2017. I played. And made a withdrawl of 1110 €. The casino has no chat avalible. and i have sent 4 ...
Resolved
BTC1
Resolved
Cloudbet Casino - Bitcoin payment still pending after 24+ hours
I requested a withdrawal from Cloudbet over 24 hours ago, and it's still marked as "Pending". I tried emailing them, but received no reply. Then I ...
Rejected
$100
Rejected
Slots of Vegas Casino - Requested $100 payout been declined twice
Slots of Vegas sent me a free $50 chip to play with and I met all the playthrough requirements and only requested the max payout via the bonus of $100 ...