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Betsupremacy.ag Casino - Delayed payment for almost 4 weeks now due to "technical difficulties"

RESOLVED
Complaint Info
Disputed casino Betsupremacy.ag Casino
Reason Delayed payment
Amount € 382
Posted on October 25, 2018

I made a withdrawal request of 382 EUR to my Skrill account on 28.9.2018, but I have not received the money.

I have asked their support ([email protected]) a couple of times, but they keep saying that they have some technical difficulties and will inform me when the money is sent.

It has been almost four weeks, which feels like a long time to wait for a withdrawal, when they claim that withdrawals are processed twice a week.

AskGamblers
Posted on November 9, 2018

This complaint has been reopened as per submitter's request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.

Posted on November 9, 2018

I have now received the payment. They asked for my Neteller account and paid to it instead of Skrill so maybe they actually have some real technical problems with Skrill payments.

AskGamblers
Posted on November 9, 2018

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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