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Slots Capital Casino - Jack Frost slot not paying correctly
On the Jack Frost slot game, I had one line with 3 spades in a row followed by a wild card and got 0 credit for it. I’ve noticed this before but ...
Unresolved
$1,000
Unresolved
Grand Reef Casino - Withdrawal of $1,000 delayed for weeks
I made a withdrawal 08/07/2019 $1000, I received an email confirming they have received my request and that it would take 4-7 working days to process ...
Resolved
$13,500
Resolved
Cool Cat Casino - Delaying payment and unable to give me any actual reason
All the way back in December of 2018 I won a decent amount of money at Cool Cat casino and decided to withdraw my winnings in order to do so I had to ...
Resolved
$2,500
Resolved
Red Stag Casino - Withdrawal of $2,500 refused, won't say why
< personal information removed >I recently placed a complaint with you against Red Stag Casino and you said not enough information!I played the slot ...
Resolved
$3,000
Resolved
Rizk Casino - Blocked my account with pending withdrawal
Hi,I’ve been playing with rizk for few months now.I had several deposits and withdrawal transactions already.When I first had my 2,600 withdrawal I ...
Resolved
$1,091
Resolved
Royal Ace Casino - Extremely slow payment
I sent in my Bitcoin withdrawal request for Royal Ace Casino with $1091 on 09/01/2019. It was finally approved on 09/19/2019, but I still haven't ...
Resolved
$949
Resolved
Raging Bull Casino - Four months and still no withdrawal
My name is
Resolved
$120
Resolved
Spartan Slots Casino - Delaying too long to process my winning
HelloLast month I had created account with Spartanslots.com casino and received 25 free spins ndb bonus.I played those spins and managed to cash out $ ...
Rejected
£518
Rejected
PokerStars Casino - Restricted account access getting ignored
I have been restricted from playing and withdrawing from pokerstars. It has been over 2 weeks and i still get the message,Your account has been ...
Resolved
€295
Resolved
MonteCryptos Casino - Casino doesn't pay withdrawal
So, I deposited 30 euros with bonus and managed to win 295 euros (max cashout when playing bonusmoney is 10x deposit). I made cashout request 17.10. ...
Resolved
€10,000
Resolved
Luxury Casino - Refusing to pay €10,000 withdrawal
I registered in Luxury Casino on May 28th and been a loyal customer since then. Everything went smooth, I deposited money, played there & was enjoying ...
Resolved
$1,200
Resolved
Raging Bull Casino - 28 days later still not paid out
I made a withdrawal on the 23rd of August amd I have still not received a payment or an email back or anything. It’s over there 7-10 days and 7-10! ...
Resolved
€6,000
Resolved
Cashimashi Casino - €6,000 withdrawal delayed
Made three withdrawals a week ago and they are still in pending status. After contacting the support team on Monday, I got information that they will ...
Resolved
R0
Resolved
Black Diamond Casino - Account closed and winnings were voided for no reason
My black diamond account was closed today. They claim that the reason was because of the following:2.5.6. Casino reserves the right to withhold or ...
Resolved
$650
Resolved
EmuCasino - Delay of $650 payment
As a customer of emu casino, I wish to withdraw my money then transfer into my personal account which I had linked before in this emu casino,what ...
Resolved
€507
Resolved
Jokerino Casino - Stalling account verification and €507 withdrawal
I submitted all required documents for my account verification on Tuesday 15th October. On the same day I requested a withdrawal of 507 €. Since ...
Resolved
$1,312
Resolved
Planet 7 Casino - Verification and payment issue certificate
I requested a withdrawal on September 9th for $1,500. They told me I needed to update my documents which I sent in September 10th. When I called they ...
Resolved
$1,350
Resolved
Dreams Casino - Trouble receiving approved withdrawal
I have an approved withdrawal pending of $1350 with Dreams Casino. I have been unable to get any information regarding the status of my payout. There ...
Unresolved
$900
Unresolved
Grand Reef Casino - Cannot withdraw my money
I have been trying for over a week to get my withdrawal from here. I have been a long term client but haven't used them for some time. I am trying to ...
Resolved
€200
Resolved
Bronze Casino - Still not received my withdrawal
Hi, I requested a withdrawal over 3 weeks ago for €200. After sending the documents numberous times for verification which was the most lengthly ...
Unresolved
£15,000
Unresolved
Mr Green Casino - Keeps £15,000 hostage, a month afterwards still no answers why
Hello,I deposited £15,000 to mr green casino (ive used the site for 2 years and verified and made 50k+ deposits in that time) and afterwards they ...
Rejected
Rejected
Sportsbet.io Casino - Will not close account despite being notified about my problem gambling issues
Dear,At 09-09-2019 I chatted with Sportsbet to close my account, they told me to do it by e-mail, so I did send them that night an e-mail from my ...
Resolved
$1,580
Resolved
Slots of Vegas Casino - Almost 2 months no funds and no communication
I won $1560 on 08/21/19. Sent all paperwork then was blown off for a month. Finally was given an email to send my bank info. Was told it was sent on 9 ...
Resolved
$5,433
Resolved
Club Player Casino - Owes me $5,433 since May
I won $5433 playing slots at Club Player. I requested my payout on May 7th . I submitted all my updated documents back then. It's been over 4 months ...
Resolved
$4,538
Resolved
Planet 7 Casino - Delay of July/August payments totaling $4,538
Hello AG - It's happening again. The Planet 7 Casino is delaying two payments. The first payment was won on July 26, 2019 and approved for $2162 on ...
Resolved
$8
Resolved
Spartan Slots Casino - Will not help with missing deposit
I have been waiting for this casino to update me with my deposit i made but didnt receive into their account. Bitcoin said they should have and it's ...
Unresolved
$4,000
Unresolved
Raging Bull Casino - Not paying my withdrawals for almost 2 months, making up excuses on live chat and lying
1. for 2 months i have been sending them documents, they say its approved , once i go to live chat they say you have to send this again and i have ...
Resolved
Resolved
PokerStars Casino - Account restricted 14 days ago
HelloI have a restricted account after making a refund 14 days ago I deposited and withdrew without problems for 4 years until the day of 29/6/2019 ...