Rejected
$331
Rejected
Winward Casino - Delaying $331 withdrawal
I withdrew money to the amount of 331 dollars a few days ago. Today I log in to my Winward account to find the money is back in there. I talk to them ...
Resolved
Resolved
La Fiesta Casino - Does not want to pay legitimate winnings with false "bonus abuse" accusations
The casino gives the reason for not sending money because I did not follow the rules of the bonus policy, but the fact is that before making a deposit ...
Resolved
€2,795
Resolved
WhiteLion Bets Casino - Fair winnings withheld
Hi, I tried to submit a complaint a couple of months ago but this casino wasn't registered with you then. I realise now that it was foolish to join a ...
Unresolved
€2,900
Unresolved
Euro Palace Casino - Unjustified refusal of €2,900 payment
Hello Askgamblers team,I did deposit two times to europalace casino, 4.7.2019. Both times i got 100% deposit bonus with 50-times wagering rules. First ...
Resolved
$9,875
Resolved
Slots of Vegas Casino - Delayed payment, unauthorized changes
On 4/2/19 I won 10,000 dollars. I requested 4 withdrawals of 2,500 each. After waiting a month and a half I chatted online with a rep and they said ...
Resolved
$100
Resolved
Planet 7 Casino - Delayed payout and no clear answer to why
A month ago I requested a $600 withdrawal. On 6/27/19 a Planet7 CSR said that he sent a request to escalate my request. He never did tell me if my ...
Resolved
$12,000
Resolved
Silver Oak Casino - Dragging feet on a payment of $19,500.00 I won in August 2018
I have filled out all the paperwork and went through the HooYu identity process on 3/5/2019 tonight on chat online they ask for the same information ...
Resolved
$748
Resolved
Wild Vegas Casino - 61 Days since withdrawal
I have chatted with 6 different reps. They were all good reps, but could only escalate my withdrawal. I e- mailed Tawni last week, but received no ...
Resolved
$420
Resolved
Raging Bull Casino - Delayed Payment from 30th May
I submitted a withdrawal of $420 over a month ago and it seems everytime i talk to the customer service there is always something new stopping the ...
Resolved
$1,203
Resolved
Planet 7 Casino - Waiting for verification with no contact yet
I put in a withdrawal request for 1300 on Monday June 18. I haven’t heard anything from P7 at all and today is day 14. P7 t&c states that all ...
Resolved
£70
Resolved
Videoslots Casino - Take deposit from my bank but I didn't get and not get refund
On 4th of February from my bank account was deposited 20£ + 10£ + 10£ + 10£ + 10£ + 10£ = 70£ without my permission to Videoslots Casino but ...
Unresolved
€200
Unresolved
Lucky 31 Casino - Winnings removed due to bonus terms violation, but refusing to refund deposit
Hello, following a so-called non respect of the rules concerning the bonus my account is found at 0 euros while I had 1200 euros on it.I made a ...
Resolved
$1,230
Resolved
EmuCasino - After 9 days my withdrawal still not processed
Hi askgamblers i need your help. I requested to withdraw my winnings of $1,230 last July 11, 2019 and up to now thr status is still pending. The ...
Resolved
$1,500
Resolved
Betchan Casino - Waiting 3 weeks on a $1,500 payout
I have contacted this casino in regards to my payout of $1500 from September 19th I have not received payout and it's been over 20days I have had to ...
Resolved
$2,806
Resolved
Slots of Vegas Casino - Having trouble getting paid
I won $3182. On 1/21/19 requested $2350. On 2/1/19 $2350 approved on 4/4/19 money was redeposited. Documents had been sent on 9/24/18. I did a chat on ...
Resolved
$4,090
Resolved
Planet 7 Casino - A month and a half later still no money
5/6/19 $750 Express withdraw requested, 5/9/19 one $2500 check withdraw requested and one $500 Check withdraw requested. 5/15/19 email from ...
Unresolved
Unresolved
ComeOn Casino - Will not help me to solve my troubles depositing with verified card
Hi,I cannot deposit into my Come on account with my bank card even though the card has been verified.This first happened 2 months ago and despite ...
Resolved
€1,010
Resolved
Slotty Vegas Casino - Withdraw still pending after 48 hours
Good morning I requested a withdrawal 2 days ago via Skrill as I deposited and no money yet.For no reason status is pending although verification is ...
Unresolved
$5,000
Unresolved
Spin Palace Casino - Pending withdrawal 20 days so far, no feedback or communication
Hi i go by username "XXXXXXXX"I would really like to get an update and confirmation about incoming withdrawal of $5000NZD i have made which has been ...
Resolved
€745
Resolved
Casoo Casino - Ignoring problem gambling issue
I explained several times that I have a gambling problem and want my account closed. They ignore my request and send me more points to play with and ...
Unresolved
Unresolved
Dafabet Casino - Unexpected error which still hasn't been resolved
Hi.I made a deposit at dafabet casino. I tried a few games and got the message unexcepted error and couldnt play. I contacted the support team and ...
Rejected
£730
Rejected
Royal Panda Casino - Delay Payment
Hi Ask Gambler, I signed up to Royal Panda a few months ago. I enjoyed playing on the site. But when I went to withdraw I was asked for many documents ...
Resolved
$5,030
Resolved
Planet 7 Casino - Delayed Payment & Delayed Approval
Hello. I’d like to start off by saying that II understand that my delay is not as significant as some of the other complaints that I have seen, but ...
Resolved
$532
Resolved
Club Player Casino - Still waiting on $532
I requested a withdrawal on 3/6/19. It took me pushing through online chats to get it approved. It was not approved until 5/30. I was approved for $ ...
Rejected
Rejected
BaoCasino - Declined withdraw - Submitted everything asked
So, I used many Direx casinos this past week, and I had no real issues depositing/withdrawing, except on BaoCasino. Keep in mind I never use bonuses ...
Resolved
$3,836
Resolved
Ruby Slots Casino - Not getting my withdrawals
Total due: $2450.00I have one approved payment of $1350 that was approved on 6/6 and one pending withdrawal of $1100.00 dated 6/4/19. As typical, it ...
Resolved
$1,100
Resolved
Casino Moons - Delaying $1,100 payment for over two weeks
Dear Sir/Madam,I have played at Casino Moons and when I would like to request for withdrawal of USD1100 on 1st of July, until today, which is more ...
Resolved
$11,288
Resolved
Cool Cat Casino - Always coming up more ways to delay
I’ve been playing from this casino and have lost a lot of money and never argued about my lost . I have 4 approved withdrawal here 1 for 2374 and 3 ...