Will not help with missing deposit

After spending a long time with them playing and having already passed several verifications, I subsequently obtained a profit of 3,900 euros, I requested several withdrawals and that was when they closed my account without giving me any reason and without having violated any type of casino rule or having more than one account or any kind of bonus abuse.

I recently won about 500 Euros on Spartanslots Casino after doing several deposits (to see at the screenshots). I verified my account and requested my withdrawal, which would take up to 5 days. During these days, I used a 400 percent Bonus on a deposit of 100 Euros.

I played and did the requested wager amount while having a lot of luck, ending up with about 3500€. I sticked strictly to the bonus conditions. So I made another withdrawal request of these 3500 Euros, in total 4000 Euros . After the 5 days, I received an email, telling me that they were missing a handheld ID Photo of me, so the withdrawal was declined and the money credited back to my account.

So far so good, I went to the verification page but since I was already verified, I could not upload any more documents or photos. I contacted the support about this, who made my verification undone so I could upload the photo. But the verification specifically asked for photos of my id without me holding it + a photo of my face without the id. I did as asked again and responded to the email I received about the problem. To this email I also sent pictures of me holding my id. After that I made another withdrawal request.

5 days later, my request was canceled without a comment and the money (4000Euros) was not even credited back to my account.

I cant reach out for the live support because they are on holiday or something. I wrote an email to the support email address telling them about my problem but have not received any answer yet.

Hello my account was disabled. I was told by accounting i would get my withdrawal but I never got it and they stopped responding to me. I would just like to get a refund of my deposit please

The amount is about 1200 euro I believe. I have waited more then a month now for it and still nothing. I don't really know what more to say then to please reach out to me so we can solve this.

I deposited a total of R490. Casino account locked, email says found discrepancies. If this is the case why still spamming me with offers why not lock the account before depositing as immediately after I deposited. The account was locked, I've asked for a refund I've sent my docs I'd proof of address and the card with my name on I used to deposit. my full name is <content removed> and the casino is spartan slots.