Online Casino Complaints - Page 1048

Royal Ace Casino - Non-payment of winnings

A withdrawal of $2500 was requested Sept 15 and approved Sept 27 (09/27/2017 03:54 AM, Check Withdrawal Approved! -$2,500.00). On subsequent chats ...

Riviera Play Casino - Delayed payment and suspicious activities

Hi! So i started to play in this casino 4/2017 and everything went ok, little slower than usually with withdrawals but still i got my money out ...

Rich Casino - Winnings Payout

Hello I have a balance of $1000 in my Rich Casino account that is my winnings and I am trying to withdraw. I have read all the withdrawal rules etc ...

Energy Casino - Blocked me from playing until my bonus expired and then confiscated over 5000 in winnings

I registered on Energy casino on the 11 of November of 2016. I made a deposit of 150 and played and lost. I decided to give my luck another spin so ...

Planet 7 Casino - Unfairly declined payment

My $1200 withdrawal request was wrongfully denied. I spoke with a CS REP and The reason I was given is that I played a bonus on a game that wasn't ...

Rizk Casino - Declined payment and banned account without any justification

Hi, I won 300e on rizk.com using they free spins and requested payout, the moment I did that they blocked my account without notice or explanation. I ...

Planet 7 Casino -Having issues being paid out according to their terms & promises

It's been a month now, and I'm receiving nothing but the same information when calling or chatting with the casino's representatives. First it was ...

Planet 7 Casino - Multiple payouts delayed

Hi, I thought I had already submitted this complaint but apparently it didn't go through as I didn't hear back and can't find it under my account now ...

Planet 7 Casino - Promises Not Kept, Payment Delayed

Planet 7, I've made thousands of dollars of deposits, rarely made a withdrawal, and today I'm told that 'I can't get the free spins that were ...

Ruby Slots Casino - Long delay and empty excuses for non-payment

My withdrawal for $1829 was requested Aug 17 and approved Sept 6 (09/06/2017 06:20 AM, Check Withdrawal Approved! -$1,829.00). On subsequent chats and ...

Gala Casino - Not paying up, not helping with resolving 'mysterious' software glitch

I have recently joined gala casino, made a few deposits had a couple of bonuses but have met all wagering requirements.... I tried to make a ...

Videoslots Casino - Missing $250 deposit for 2 weeks

I made a deposit via a cash voucher 2 weeks ago. I immediately contacted the casino who said they would resolve the issue. It has now been 2 weeks and ...

Zodiac Casino - Waiting almost two weeks to resolve on reported mistake with e-check transaction

Below is the email I submitted to casino risk management after being directed to by chat . Its been 12 days with nothing . I have no response, my ...

BitStarz Casino - Refusing 1.15 BTC withdrawal claiming cashback bonus is a no deposit bonus, again

Bitstarz.com refuses to pay me my winnings of 1.155 btc stating that any winnings from the loyalty bonus that is given out every Friday is capped at ...

Silver Oak Casino - Still waiting for my winnings

hello!!!i m waiting for my winnings since june!!!!! i talked so many times with their customer service but always something.....'wait a little longer ...

Noxwin Casino - Delayed payments and false advertisement

I’ve been playing to this casino lately because of their 1 hour policy and i test it out in my first withdrawal after i verified my account to them ...

Casino Extreme - Account closed due to bad behavior I have no memories of

Dear Casino extreme, I received an email stating that my account was closed due to threats and insults. I want to state that I did not make threats ...

Grand Reef Casino - Two of my last three withdrawals have taken over two months to settle

I had previously made a withdrawal for $800 and was emailed to fill out a deposit confirmation form, sign every deposit I had made an send it back. ...

Space Casino - Voided 4200 € accusing me to have "duplicates" winch is not true

Hello, I signed up at space casino in aug 17 , claimed the FDB of 333 € and lost it. Now, more than 3 months later,on OCT25 ´17, i decided to ...

Slots.Lv Casino - Delay in payment, no response

I requested withdraw on 10/22/2017, withdraw requests are supposed to be handled within 72 hours. I have emailed for updates several times and have ...

Platincasino - Stalling 780 euro payment

29 Jun 2017 I registered in Platincasino. Made 100 euro deposit from my Skrill account and got a 100 euro bonus. 5 July the balance was 781.70, the ...

Dreams Casino - Problems receiving funds from withdrawal request

A withdrawal request was made on June 23, 2017 in the amount of $200. Manager approval was dated July 20, 2017. As of this date, October 21, 2017 I ...

7BitCasino - Delayed Payment, No Response From Finance Department

It is with much disappointment that I am issuing this review/complaint of the ‘accredited’ 7BitCasino. This is specifically directed at their ‘ ...

Sloto' Cash Casino - Mistaken residence cost me a declined withdrawal

After actually winning 4,000 but being as I had the final part of a bonus activated my max withdrawal amount was $500 I then requested a withdrawal. ...

Play7777 Casino - Withdrawal accepted but not paid yet

Hello deposit of 30 euros on October 15, received bonus of 18 euros, request for withdrawal of 406.81 Euros accepted on October 17 and notified by ...

Planet 7 Casino - Approved delayed withdrawals

Dear representative for Planet 7 Casino, I have made 2 withdrawals that have been approved in my account: 1) 09/29/2017 $2,525.00 2) 09/29/2017 $1,125 ...

Cool Cat Casino - More Delayed Payment Runaround

In August 2017, placed withdrawal for $1860, was declined. Said they needed updated paperwork. Sent paperwork to them 800 times with a note please ...

Planet 7 Casino -Waiting over a month for payout

On the 7th September 2017 I won $1000 at Planet 7 casino I requested my payout. I was asked to submit my documents for approval which I did then ...