Resolved
£800
Resolved
Dazzle Casino - Withdrawal delayed beyond advertised payout time frames
Submitted a withdrawal on 12th February. Not my first, been part of the site for a year. Casino withdrawal policy is 3 working days for withdrawal ...
Resolved
$2,000
Resolved
Sun Palace Casino - A month to get paid!
My complaint has to due with amount of time to get paid. I have been a depositor at Sun Palace for about 4 years. I finally got a decent win of $2000. ...
Resolved
€6,000
Resolved
Mr Smith Casino - Stalling account verification
On Feb. 17, I made a couple of deposits of around 100 euros, without ever getting a bonus. I finally managed to increase my balance and, ultimately, ...
Unresolved
BTC0
Unresolved
BitcoinPenguin Casino - Cashout taken longer than it should be
Hi, I requested a cashout on BitcoinPenguin which advertises instant withdrawals, but after an hour my payout had not been issued. So I contacted ...
Unresolved
€101
Unresolved
21 Nova Casino - Unfair confiscation
I opened an account at 21Nova casino. I made 2 deposits and lost. Then they sent me 20 free spins and I won 101.40 euro. I did not break any rules ...
Resolved
€250
Resolved
Mr Ringo Casino - Does not pay!
Hello! Please help me! I open account January 16, 2017. I make a deposit and get bonus. I sent them my documents and January 18, 2017 my account was ...
Resolved
€13,215
Resolved
Casillion Casino - Withholding 3500 euro's pending withdrawal & 9714.79 balance & suspending account suspected fraud
Hi Please could you help me? I joined Casillion casino on 3rd October 2016, deposited, played and withdrew on many occasions with no issues, had my ...
Resolved
BTC2
Resolved
Playamo Casino - Refusing to pay out 1.5 BTC of legitimate winnings
A couple of days ago I took part in the casino's regular 50% Friday reload. I deposited 0.2 BTC and received another 0.1 BTC bonus to play with. Rules ...
Rejected
Rejected
Are all online Casinos as Slow at paying out?
Having played and enjoyed a few visits to Party Casino I must warn others of the delays in withdrawing winnings from Party Casino.I have a small " ...
Resolved
€300
Resolved
Wild Jack Casino - Failed to stick to their own 'responsible gaming' policy
I have a complaint about the responsible gaming policy of Wild Jack Casino. Based on the information on their website I guess it's an important aspect ...
Resolved
$100
Resolved
Palace of Chance Casino - Still waiting for payment
It has been nearly two months and I haven't received my withdrawal for $100. I was told I would have the payment by the middle of next week by the ...
Resolved
€1,250
Resolved
Finlandia Casino - Stalling payment and asking for already sent documents over and over again
I was playing on finlandiacasino 14e februari and i won 1250 euro. the 15e i get the usual mail about verify my account.. i send in what the asked for ...
Unresolved
$50,276
Unresolved
Winner Casino - Unjustified account closure, 50,276 AUD missing from my balance
Hi, On 8th of December 2016, I login to withdraw my winning money. After the max withdraw amount of $14749.72 Aud, I still have approx $50276 aud ...
Resolved
Resolved
Sloto' Cash Casino - Closed account and confiscated winnings without any explanation
I played at SLOTO CASH and won $176,- Requested withdrawn ,than I did send them my documents. What they did was simply - close account and keep the ...
Resolved
€1,300
Resolved
Quasar Gaming Casino - Payments worth 1300 euro not paid after weeks
Hi,I made 3 withdrawals on 17 and 18.01.2017 which was ( 700, 500 and 800) the first one on 17.01 was 700 and i received it after 2 weeks from the ...
Resolved
$350
Resolved
Ruby Slots Casino - Delayed payment over 2 months
I requested for withdrawal the amount of $350 last 11/2016 and I am still waiting for my payment. I have been emailed and called, live chat with ...
Resolved
R20,000
Resolved
Noxwin Casino - Delayed withdrawals for 7 days now
I have requested three withdrawals and only one was processed and paid out to my Neteller account but other two are pending since 2nd of February. ...
Unresolved
£2,728
Unresolved
Betspin Casino - Withdrawal problems & unjustified confiscation of legitimate winnings
There was an offer for 10 free spins worth £2.50 each if you deposited and rolled over (once) £100. Any winnings from the free spins had to be ...
Resolved
$100
Resolved
Virtual Casino - Does not pay!
a few months I expect to pay $ 100 sent all the documents, I was asked to fill out an authorization form. But my neteller payment to be canceled ...
Resolved
€1,060
Resolved
JoyCasino - Failed to comply with request for permanent account closure
I have asked to permanently close my account a few times in early november and the finally again on the 11th of November. Also mentioned to never ...
Resolved
$200
Resolved
Palace of Chance Casino - Payment delayed
Within two months I sent documents, but chat support told me that I did not send them anything. after the sixth sending documents, my payment of 200$ ...
Resolved
$1,875
Resolved
Planet 7 Casino - Haven't received withdrawal or tracking numbers after 3 months
Hello yes acct summy1011 I have had a withdrawal that went to approval 11/20 for $2000. Bonus amt approx $125 to be removed. For a month and half ...
Resolved
$1,818
Resolved
Captain Jack Casino - Failure to pay since 12/31/16 request
A request was made 12/31/16 for payment of winnings. After numerous requests and multiple times sending supporting documents to both the documents ...
Resolved
$2,401
Resolved
Planet 7 Casino - Approved withdrawals delayed for months
I had withdrawals approved on Dec 1 ($401), on Dec 18 ($2313) and on Dec 9 ($2000). After numerous emails and live chat sessions, I received the Dec ...
Unresolved
$1,300
Unresolved
Grand Reef Casino - Unpaid winnings
I won a small amount of $1300 at the beginning of December 2016 and have been trying to get it paid out since then. Ongoing promises, one tiny part ...
Unresolved
£250
Unresolved
Winner Casino - Not helpful in verifying account
Signed up with Winner 12 days ago, after playing and depositing, I tried to withdraw my winnings with no luck, realised I needed to verify my account ...
Unresolved
$5,000
Unresolved
Spin Palace Casino - Problems with my withdrawal
Hi AskGamblers.com, please help... I think I've been scammed. Back on January 16th I made a withdrawal after winning $5000 on spin palace. January ...
Resolved
$1,000
Resolved
Silver Oak Casino - No communication, no payment
I won $1000.00 and the withdrawal was approved on the 31st of Jan I have tried to contact casino but the phone goes to leave message I have left ...