I played at this site on the weekend. Played through my bonus, made a second deposit, took no bonus, won $1700.00. Got my balance up to 1900.00, kept playing and cashed out at $1000.00. Received an email that my withdrawal was being processed. Then nothing for days. Checked my account, found withdrawal cancelled and $500.00 in my account. What the hell happened? Talked to Online chat - they couldn't help, emailed through Luckystar software, replied to my email about my withdrawal being processed and wrote a separate email to finance at Luckystar - NOTHING. i can't even get a reply or find out where my other $500 went!! Please help! Screenshot of my cancelled withdrawal AND $500.00 balance attached.