Complaint #391 Silver Oak Casino

Stalling $2,000 payment

By zuzzica

8 years ago

Message on forum

I have the following pending withdrawal request :

Amount: $-2,000.00 - Date: 01/02/2018

The payment has been denied for the second time in a row now.
I sent documents that have been approved, and also received a reply, but I did not receive any information about my payments.
Via live chat, they told me they should be approved soon.

Please, Askgamblers help me speed up the payment.

Thanks in advance.

Disputed Casino Silver Oak Casino

Reason Delayed payment

Amount $1300

Discussion

AskGamblers

• Support Team

8 years ago

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

zuzzica

• 4 reviews

8 years ago

Dear Tawni, thank you very much for your help!
AskGamblers, thanks - you can mark the complaint as resolved.

Best regards

AskGamblers

• Support Team

8 years ago

Dear @zuzzica,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

Silver Oak Casino

• Representative

8 years ago

Hi Zuzzica--

You'll be very happy to know that this withdrawal was paid to your Neteller account, yesterday: 1/16 Paid $1300 NETeller for transaction #83431725. ;-)

Please note the removal of your bonus, which was $700--as you know, all bonuses are non-withdrawable and as such, removed from your withdrawal amount.

All the best,

Tawni

Silver Oak Casino Complaint Stats

Resolved 502 / 522

Avg. Amount $3,699

Avg. Complaint Duration 26 days

Avg. Response Time 3 days

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