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Silver Oak Casino - Stalling $2,000 payment

RESOLVED
Complaint Info
Disputed casino Silver Oak Casino
Reason Delayed payment
Amount $ 1300
Posted on January 14, 2018

I have the following pending withdrawal request :

Amount: $-2,000.00 - Date: 01/02/2018

The payment has been denied for the second time in a row now.
I sent documents that have been approved, and also received a reply, but I did not receive any information about my payments.
Via live chat, they told me they should be approved soon.

Please, Askgamblers help me speed up the payment.

Thanks in advance.

Posted on January 18, 2018

Hi Zuzzica--

You'll be very happy to know that this withdrawal was paid to your Neteller account, yesterday: 1/16 Paid $1300 NETeller for transaction #83431725. ;-)

Please note the removal of your bonus, which was $700--as you know, all bonuses are non-withdrawable and as such, removed from your withdrawal amount.

All the best,

Tawni

AskGamblers
Posted on January 18, 2018

Dear @zuzzica,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

Posted on January 18, 2018

Dear Tawni, thank you very much for your help!
AskGamblers, thanks - you can mark the complaint as resolved.

Best regards

AskGamblers
Posted on January 18, 2018

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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