8 years ago
I won $3,700 and cashed out on November 23. I was hoping to receive my winnings in time for Christmas. Unfortunately, this has not happened. My emails requesting payment have gone unanswered.
I was hoping I would not have to make this public, but Palace of Chance is being completely unresponsive and has left me no choice.
PoC already has my bitcoin address. I would like them to pay my winnings to that address as soon as possible.
I was hoping I would not have to make this public, but Palace of Chance is being completely unresponsive and has left me no choice.
PoC already has my bitcoin address. I would like them to pay my winnings to that address as soon as possible.
AskGamblers
8 years ago
• Support Team
Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.
Thank you all for your cooperation.
Narrator007
8 years ago
• Georgia(US)
I received my last check for $1,200 earlier today. Thanks to Tawni, I have now been paid in full by Palace of Chance.
Gratefully,
Alan B.
Gratefully,
Alan B.
Palace of Chance Casino
8 years ago
• Representative
Hi Alan--
I have good news/bad news for you...
The good news is that your final payment was sent off, earlier this morning. The bad news is that it was sent to our processor to be issued as a check: 1/22 Paid $1200 for transaction #59092827. I would expect you'll receive this before the end of this week--I'll let you know once I see the tracking come through.
Tawni
I have good news/bad news for you...
The good news is that your final payment was sent off, earlier this morning. The bad news is that it was sent to our processor to be issued as a check: 1/22 Paid $1200 for transaction #59092827. I would expect you'll receive this before the end of this week--I'll let you know once I see the tracking come through.
Tawni
Narrator007
8 years ago
• Georgia(US)
I have now received the $1,075 check. The only thing I am still waiting to receive is the last $1,200 bitcoin payment that was approved on January 18.
As soon I see that in my bitcoin wallet, I will come back and update this post.
Alan B.
As soon I see that in my bitcoin wallet, I will come back and update this post.
Alan B.
Palace of Chance Casino Complaint Stats
Resolved
214 / 230
Avg. Amount
$2,701
Avg. Complaint Duration
16 days
Avg. Response Time
3 days
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