I got a response to my withdrawal requests which were placed 12/30/17 in total amount of $12,500 stating someone would respond to my requests within two business days. I've attempted several times to chat with costumer support with the referrence #454882 that they sent me and I feel I am getting the run-around completely at this point. Can you please assist me in getting my morning please. I used a no rules bonus which clearly stated in my account how much money was withdrawalable. I based my withdrawal amount on the amount they stated was able to be withdraw. I've gotten nothing but similar responses from all support help. I am told to keep on waiting.