Ag Awards

Spin Palace Casino - Closed my account and confiscated over 1,000€ in winnings without saying why

Complaint Info
Disputed casino Spin Palace Casino
Reason Account closure
Amount € 1000
Posted on September 26, 2019


this casino has closed my account and confiscated 1,000€ in winnings.

Chat would not tell me why and just said they have the right to close account. Ok I understand this but I'm not sure if they have the right to take away my winnings.

Please Askgamblers team ask them why they closed my account and for proof.

Please see attached Screenshot from chat.

Thank you!

Spin Palace Casino Complaints

  • 2 of 24 resolved
  • 4 days avg response
  • 5 days avg complaint life
  • 3,548 USD avg amount

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