Dear Campeonbet and Askgamblers Complaint team,
Instead of sticking to the point of whether I breached the ToS, Campeonbet decides to go on a long non-coherent story about how some things don't add up in my first statements. Let me be very clear about this, I will not be wavered away again by some story that is based on assumptions rather than facts. Instead of getting into a long argument, I trust in Askgamblers Complaint team to not be taken of the main road by this rather weak attempt to deceive both parties.
My invoice will prove the facts, although they admitted to the IP being Tele2 anyway. I will now go over some of their allegations, which I am sure very are Due Diligent and well-grounded.
''1. The sessions are automatically log-out after 10minutes of inactivity. (Please see official answer of our software provider)''
Yes, I bombarded the professor with hypothetical questions and he could have been thrown off by it, I was in distress and could have memorized the information differently (This was a 2 minute talk). This is however not relevant to the case anymore and only shows that there was no 'intent' from my side.
''2. The logs of the 26/09 from early morning until afternoon are all from Mobile with Spanish IP not from laptop from were the user claims above that he played. ''
This must be a joke right, a blatant lie? The quote from my email once again. ''The logs will confirm it, I betted on mobile safari os (iPhone 7) on 25th and 26th (!!) of September'' A clear attempt to falsify evidence and to infringe the Dutch and Curacao law. (This will be documented for court, if it were to go to trail)
3. The player clearly states he played on PC using wifi…
I said I had used Wifi with my laptop, but I don't recall saying I only used Wifi on my laptop.
''nevertheless although traveling for dinner he played Book of dead while only 4 minutes before he was playing on PC on local wifi''
And yet another lie, should I continue at this point?
From your OWN evidence for all what it's worth now anyway. ''27/09 19:45 | Netherlands IP(!!), Mobile(!!), Gaming Activity: Book of Dead'' the next log is from 3 hours later after the Book of Dead session, quite a normal time it takes to have dinner....
''Campeon: From the logs we have 2 different Netherlands providers Tele2 and Tmobile…''
Another clear lie, the T-Mobile logs is not the cellular service, but T-Mobile Home, a household internet provider. (https://www.t-mobile.nl/thuis) I can confirm to Askgamblers team that this is also me, but for the sake of not throwing my entire private life online here I will show it via email if Askgamblers do require it. Not only is Campeonbet misinformed, but they now seemingly falsify evidence in a bid to win. (This will be documented and presented to a judge if this were to go to court, which it very well might will looking at Campeonbet stance and actions)
''We still don’t know clearly if the WIFI reception or Cellular reception was poor in the hotel in Girona. ''
It was a bungalow, twisting the facts again?
It was situated around the beach area, mobile reception was very poor, but so was the WiFi. I created a hotspot once for my laptop to see if it was better than the Wifi, which it wasn't so I switched back.
I must admit, Campeonbet really shot itself in its foot with this response. We have multiple counts of fake evidence and thus law infringement. Also spreading misinformation by using different info from that what you publicized yourself in the Case, that's some top notch deceiving you got going on there. Let's not forget to mention they don't say a word about how I was right about only using 1 IP in Spain. They confirmed it was Tele2 as well now, so no going back there as well. They thought to have a strong argument with the T-Mobile provider, which turned out to be another proven attempt to falsify evidence.
I am done with the back and forth discussion. I gave Campeonbet multiple attempts to save their face, by trying to resolve it. Instead they are making very dangerous assumptions and basically admitted to falsifying evidence, multiple times. They also decided to do this publicly, which I will use in my advantage, if this were to go to court.
In a final bid to give Campeonbet the chance to save their entire reputation and prevent legal action against CW Marketing B.V;
I hereby give Campeonbet forty-eight (48) hours to transfer the sum of €13.000,95 to my payment method used at the time of deposit.
Failure to do so will result in me pursuing legal action. Your company is based in the Kingdom of The Netherlands, the same Kingdom I live in. I will also inform eGambling Curacao about these actions, who probably don't see falsifying evidence as part of doing your Due Diligence.
I also kindly ask Askgamblers complaint team to take actions if they fail to comply to my request, the evidence doesn't lie this time, they made a capital error in handling this complaint, from start to finish.