Big5casino Complaints - Withdrawal & Other Problems

Big5casino - Withdrawal being held open

I've been playing at Big5 for a long time now. Made my first withdrawal at big5 27.1.2022. My documents where then checked and I passed the KYC check ...

Big5casino - Withdrawal supposedly approved but not processed yet

Hi! I had one-week mailing and sending many times same documents to this casino. Finally, 3 says ago my account was ”verified” and withdrawal 842, ...

Big5casino - Waiting 8 days for withdrawal of 4094 Euro

I made a withdrawal since 3 October and sent all my documents 3 times which they ask again and again for same documents. Payment isn’t done and they ...

Big5casino - Verified, but no specific information about the payout for almost two weeks

Documents approved a week ago. My payout is still going through. I've been waiting since June 9th. This is not normal. All documents are marked as - ...

Big5casino - Slow communication and withdrawal process

Hi there, I am new to this forum and I would like to say to be proud that a helpful forum as askgamblers.com exist to help people to have a honest ...

Big5casino - Delayed verification and payment of €7,050

Hello,the amount in dispute here is €7,050. I originally paid in €300 and made it to €7,050. I have then requested the payment. This on 09.02. ...

Big5casino - Delayed €975 withdrawal

Hello, I made withdrawal request of 975e on 30 of December and provided my documents on 1st of January and the casino has not responded anything since ...

Big5casino - Very delayed Payment

I have 2 pending withdrawals since requested and approved since the last month so more than 20 days of waiting, i send them emails and ask live ...

Big5Casino - Waiting for my small withdrawal of €50 for too long

Hello, I've opened an account at Big5Casino despite reading reviews beforehand and unfortunately the reviews tell the truth. I've got a 5€ Welcome ...

Big5casino - Casino verification issues

Hello AskGamblers I am here seeking your help please.to begin, o December 22nd 2020, I deposited 450 euro via ECOPAYZ on big5casino. With this deposit ...

Big5casino - Delayed payments

I made withdraw 29.12.2020 and then I sent all documents what they need and then everything was ok. Now is 12.1.2021 and still waiting my withdraw?! I ...

Big5casino - Delayed verification and €1,600 withdrawal

4.12 i was happy to withdraw 1600€ in big5casino.Asked in chat if i need to send docs, they said those will be asked if needed.Decided to send docs ...

Big5casino - Delayd payments

hello I won 3300 euros at big5casino on 15/11/2020 but since then I am waiting for payment and verifying my account have sent all documents what they ...

Big5casino - Deceived by applying wrong terms and conditions

Hi,This is my second complaint with this casino, I have tried to resolve the matter via email at-least 4 times but I have had no luck.The casino ...

Big5casino - Account verification

Good day,i need help with a problem with Big5Casino.On October 30, 2020, I deposited 25 euros with Paysafecard and received an 8 euros bonus. I played ...

Big5casino - Delayed payment and no further communication

Hi , I opened and played this casino on August 31 2020, and I won 2500 euro with this casino. Since then I have provided lots of documents, and my ...

Big5Casino - Delayed payment of €198.08

Hi there,I withdrew €198.08 from Big5Casino via bank transfer on 26th August (see file attached). I was asked for and submitted all verification ...

Big5casino - Delayed payment of €5,000

I withdrew 5000 euros from Big5Casino on the 2.9.2020. My documents have been verified and still the payment hasn't left for my account. The casino ...

Big5casino - Verification trouble

Hello everybody,I signed up with Big5Casinio and after some deposits I won € 3000.On July 6th, 2020 I sent my documents to Big5casino properly, ...

Big5casino - Verification taking too long

Good day, I have been trying to verify my big5casino player account for 14 days so that my € 1,500 profit is processed and paid out. After I applied ...

Big5casino - Delayed withdrawal

Delayed withdraw for now 9 days, customer service always says payment team will check it anytime soon but nothing happens, I have verified my account ...

Big5casino - Still not verified after 1 week

After my winnings over 1200 euros what I gave for payment I was asked to verify. I did this by email to the casino. Then after 2 days I received ...

Big5casino - KYC problem and the payment still pending

I have a problem with big5casino. I opened the account a few weeks ago, made about ten deposits, all deposits were TRUSTLY method, In the end I was ...

Big5casino - Verification of my documents and the payment

HyFrom 14-03-2020 I expect the verification of my documents and the payment of 1421 euros.Last week I was asked again for an ID copy from the back and ...