- Mobile friendly design
- Live chat
- Variety of software providers
- Easy navigation
- Slow withdrawal times
- Limited withdrawal limits for non-VIP players
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Big5casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
Big5casino is an online casino home to hundreds of games for members to enjoy ranging from online slots to live games. Players can pick from multiple gaming providers too like NetEnt, Quickspin, and iSoftBet. The site can be reached in several languages and can be played instantly or on the go. Big5casino is licensed and regulated under the laws of Malta.
Restricted Countries and Territories
There are some country restrictions here. These include players from Algeria, Costa Rica, France, Gibraltar, Hong Kong, Isle of Man, Panama, Serbia, Turkey, the United Kingdom and the United States. The full list of restricted countries can be found under the more casino details section.
Mobile Gaming
Bet5casino can also be played on the go through a smartphone or tablet device. Players can pick up where they left off through a mobile browser where they’ll enjoy a selection of the casinos games.
Security and Fairness
When it comes to security, the casino uses encryption and firewall services to help protect players personal and financial transactions.
They also use a random number generator which is tested to ensure their games are fair and random.
- E-Wallets 24-48 hours
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
Players who enjoy video slots can pick from new and popular titles from the likes of NetEnt, Microgaming ,Quickspin and many more software suppliers. Games can be easily categorized to make it easier to browse through the selections or members can use the search engine. Titles include Gonzo’s Quest Slot, Starburst Slot, Sakura Fortune Slot and Kobushi Slot.
There are also plenty of table games here, so players can choose from variants of blackjack, roulette and other popular titles. Players can enjoy games like Blackjack Gold, French Roulette and Baccarat.
Video pokers can also be enjoyed here for players who like betting with cards. These include games like Jacks or Better, Aces and Eights and All Aces Poker.
Other games include a selection of scratchcards.
Live Casino
Those who like betting with live dealers can enjoy games from Extreme Live Gaming and NetEnt which are hosted by friendly dealers and available around the clock.
Support
Anyone looking for assistance can use the casinos live chat facility which is open between the hours of 08:00 – 24:00 (CET), Monday through to Sunday. Email support is also available. VIP players can also use phone support or a call back service.
Complaints
Read the complaints other players have left for Big5casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
My experience with Big5 Casino was a bit of mix. They have so many games I like, which is really cool. The variety was great, and I had a lot of fun trying them out. The site is well designed and I lost track of time trying my luck at the slots. It is a great place!
Sometimes, I had some problems when I was playing, like the games taking a long time to load and some small bugs here and there. It wasn't so fun when that happened. The plus is when I asked for help from customer service, they were very helpful and polite.
Big5Casino delivers a thrilling safari-themed gaming experience that captivates players from the moment they enter the site. With a vast array of high-quality games ranging from slots to live dealer tables, there's never a shortage of entertainment options. The site's intuitive layout and smooth navigation ensure players can easily find their favorite games and explore new ones with ease. Furthermore, Big5Casino's generous bonuses and loyalty rewards program add extra excitement and value to the gaming experience. Backed by responsive customer support and a commitment to fair play, Big5Casino earns a well-deserved rating of 9.7 out of 10 for its immersive atmosphere and player-friendly features.
Customer support response times could be quicker, but the diverse gaming options make up for it. However, a mobile app would provide added convenience for players seeking on-the-go entertainment.
I decided to sign up to this casino after seeing the first deposit bonus which I liked. I've had some small to medium winnings which I've had no problem withdrawing. The games have good RTP as I have experienced, and they work fine no matter if I'm playing on my phone or laptop.
I've been using this casino for about a month now and I can recommend this casino to everyone. It's jungle themed with a clear and concise layout for the games, with different categories, big variety of games and live casinos. I'm really enjoying the crash games that this casino is offering like Spaceman as it's more interactive and entertaining if you want a different type of game to play.
Nothing really sticks out as extremely positive but most things work. To register was easy, deposit as well. The game selection is okey and very friendly people in the chat.
My real money turned in to bonus money yesturday. After a day with chat, this case is still not solved. They have admitted the mistake. It will be interesting to see what happens but a warning to everyone, things like this should not be possible.
Fast and polite customer care. And I don’t know anything else to say because I never received the money I won. Money transfer to them is fast but you need to wait your winnings over a month….
I’ve been waiting for my money 32 days. Customer care is fast but they don’t really do anything for you. They just ask you to wait… I don’t recommend to play in this casino cause you don’t ever get your winnings.
It is one of my favourites online casinos. Good support, fast withdrawals. Nice daily bonuses. Many providers and slots. Deposit methods for all. No doubt it is valuable to recommend Big5casino.
Fast website, good support service. Withdraw within couple of business days perfectly. Many games but also daily added new games, favorite casino as of now because everything is smooth and yes even the verification is. Overall 10/10
Dear WESRAS, Thank you for your nice review! We are happy to see that you find our site fast and that you like our customer support department. :) 10/10 reviews we always like to receive as we are really doing our best for our players and when we receive feedback like yours it's great motivation for our work! Best regards Customer Experience Team
I like Big5 very much, great support easy payout. I get frequent bonuses for my deposits and games are fun and nice. will join their other casinos soon
Dear MATTIH, Thank you so much for your nice review! We are happy to see that you like our customer support department and our payouts all together with our bonus offers. :) We really appreciate you being a customer and helping to share the word about us. Best regards Customer Experience Team
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where do i begin great selection of games? very easy platform to navigate around with no lagging and all in all a great experience every week I receive free log-in rounds too which is pretty cool
well I'd like more no-deposit bonuses the deposit bonuses are pretty steeply priced and the support chat could be better the bot is pretty much useless but apart from that it's a cool place