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WinPalace Casino - Will not pay and has done unauthorized withdrawals

RESOLVED
posted on July 16, 2014.

WinPalace has refused to honor withdrawal requests of $1,700.00, $1,300.00 and $1,700.00 due me from my account with them.

On 12/6/11, I discovered that WinPalace has submitted EIGHT (8) withdrawals of ~ $100.00 each with a "foreign transaction fee" for each withdrawal.

They have not responded to my requests for rectification and return of my money.

Can you help with this?

Thank you.

posted on December 12, 2011.

hi wfm316,

our finance is in direct contact with you, why do you need my help? they will solve your issues.

let me know if you'll need assistance in the future on other issues.

regards,

rick

AskGamblers
posted on December 18, 2011.

Dear @wfm316,

Please let us know if there's an update regarding your ongoing complaint. Please keep in mind that you are supposed to reply within the given 96-hours time frame, otherwise AskGamblers Complaints Team will consider the case as Resolved and it will be closed accordingly.

Thank you for your cooperation.

posted on December 19, 2011.

Hello All: As of 12/19/11, still no payouts, this request from WinPalace has been for 31 days now. Thirty one days!

posted on December 22, 2011.

Finally paid...34 days later....

Thank you to AskGamblers for your help!

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