Ag Awards
Login
You are about to go to the Italian version of AskGamblers
Kindly note that some features such as complaint service and forum are currently available only on the international version.
You are about to go to the German version of AskGamblers
Kindly note that some features such as complaint service and forum are currently available only on the international version.

WinPalace Casino - Non payment of winnings

UNRESOLVED
jungleland United States
Posted on May 16, 2014.

I don't know what happened with WinPalace they used to be a great site. First they automatically send you winnings in installments which in the past they never did to me. Then now they are using this Bank and they deduct a fee so you do not get what is due you.

Their Finance department is a bunch of puppets I think they have a guide of excuses as to why you don't get paid per their T&C!! Now I will begin on 4/10/13 I received a transfer for $473.73 it should have been for $500.00 WinPalace said and I quote why am I complaining it was from my bank,No my bank only charges $15.00 for a wire transfer.Then the excuse from WinPalace that is a fee their bank charges to wire the funds.I am still waiting for $500.00 transfer from 4/18/13.The excuse this time all transfers on that day had technical problems will receive in 5 business days that was told to me from their Finance department on May 1,2013.

.Now I have another $500.00 withdrawal that was approved on May 1, 2013 and no payment so as of today WinPalace owes me $1,027.00USD.Oh and I still have a $200.00 pending withdrawal because they would not approve $700.00 I requested.It seems like the USA players have the hardest time with collecting funds.Please help and advise thank you.....

By subscribing you are certifying that you are over the age of 18.

Sign up for +350 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy

Try your luck with top-rated casinos on the market!

You have been inactive for 90 seconds