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There's no Payment of winnings from WinPalace Casino

UNRESOLVED
Complaint Info
Disputed casino WinPalace Casino
Reason Delayed payment
Posted on May 16, 2014

I requested a withdrawal in early March. It took until April 2nd to approve my withdrawal and they only approved it for $500 even though I cashed out $1300. They said they were going to split my payments and that the $500 would be sent wire transfer. That was 3 weeks ago. Then the said the other $400 would be sent by check. Never got that either.

They also took out $400 for the bonus which is fine but the did it twice so they are saying I only have $900 coming. At this point I am so frustrated that I don't even care about that, I just want my money.

I have heard every excuse in the book and have been given the runaround for weeks now.

Can you help me get my money?

Thanks,

kshade

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