Mark all as read

Settings

Notifications
Casino Complaints

Delaying $2500 withdrawal


I have a withdrawal from 10/25th for $2500 that is still pending. I have Live chatted and called the casino support directly. The guidelines I receive via email state 7-10 days for approval. SOV is telling me it could take 2 more weeks to approve. They are delaying approvals now. I am a very loyal customer and do not play anywhere else. I have played thousands of dollars and can't understand this violation of trust. Should I take my loyalty and $ somewhere else???
Disputed Casino Slots of Vegas Casino
Amount $4884

Discussion

User name
Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.
User name loyalty-level-2
Just updating: I did receive the first payment of $4800. Still waiting on the last 2 outstanding withdrawals.
User name loyalty-level-2
Payment has not been received however slots of Vegas has confirmed it is in processing. I will keep complaint open until payment comes through.
User name
Dear Kristin,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

Slots of Vegas Casino Complaint Stats

Resolved 583 / 604
Avg. Amount $3,112
Avg. Complaint Duration 16 days
Avg. Response Time 3 days

Slots of Vegas Casino Complaints

See all complaints for this casino