Resolved
€1,000
Resolved
Rembrandt Casino - Delayed withdrawal of 1,000 EUR
I requested a withdrawal of 2.000 EUR at this casino on 11.09.2017. KYC was confirmed quite quickly. They have a payout policy of 1.000 EUR per week ...
Resolved
$2,017
Resolved
Planet 7 Casino - Waiting for approved payment since 9/1/17
My $2017.00 USD withdrawal was approved on 9/1/17. I've been told for two weeks now that it will be paid soon. The casino terms say that payments will ...
Resolved
$24,731
Resolved
Planet 7 Casino - Still waiting on Payments
I would appreciate your help in resolving my issue. I presently have 10 withdrawals $2500, $2499, $2498 and so on descending by one dollar each ...
Resolved
$900
Resolved
QueenVegas Casino - Not paying withdrawal, Not providing help and explanation
Very bad experience with withdrawing which still has not been resolved. I have provided them over 5 documents and my bank swift code. I uploaded 3 ...
Resolved
Resolved
Star Games Casino - Problems
Hello , i'am writtening a post to show a problem with StarGames casino.20.11 I make a account and I start play in a game's. They give me a 100% bonus ...
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£14,900
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Mansion Casino - Withdrawal of £14,900 overdue
hi my complaint is that i made a withdrawal of £14,900 on the 1/10/17 and today on 11/10/17 still not been processed, as you can see in attached file ...
Resolved
BTC4
Resolved
BitStarz Casino - Refusing 4,4 BTC withdrawal claiming cashback bonus is a no deposit bonus!
Bitstarz.com refuses to pay me my winnings of 4.4 btc stating that any winnings from the loyalty bonus that is given out every Friday is capped at 25 ...
Resolved
$30,000
Resolved
Planet 7 Casino - Payments delayed, very upsetting
I won $30,000 on July 15th 2017 and submitted withdrawals on them the same day and to payout to bitcoin. No payment has been sent. All documentation ...
Unresolved
£900
Unresolved
Ladbrokes Casino - Withdrawal troubles
Hello. I’ve been trying to withdraw funds from my Ladbrokes online account in branch today (10th Oct) after being told by an agent on live chat ...
Resolved
£3,500
Resolved
Vera John Casino - Not getting the required 'verification telephone call'
Hi, bassically I won roughly £3500 a while ago, they asked for several documents which I sent and they all got verified. They then told me that they ...
Unresolved
£15,000
Unresolved
Sportingbet Casino - Refusing to pay £15,000 in winnings with unjustified accusations
22nd August: I deposited £100 at Sportingbet Casino. I won £15,000 playing slots. When I cashed out I was asked to send in an ID and proof of ...
Resolved
€1,231
Resolved
Play7777 Casino - Withdrawal accepted, but not paid yet
I play at play7777 for several months, I deposit regularly and I already made two withdrawals which were approved and transferred to my bank account ...
Resolved
$4,100
Resolved
Las Vegas USA Casino - Submitted withdrawals months ago and do not feel close to being paid yet
After many deposits that resulted in lost money I somehow was lucky enough on last one to submit $4100 withdrawal after playthrough had been satisfied ...
Resolved
Resolved
Rizk Casino - Confiscated balance and blocked account despite being fully verified
I opened my account with RIZK casino on 12/07/2016. I´m loayal player,with high vip level( above 500) . My account is fully verified and I never had ...
Resolved
$9,720
Resolved
Ruby Slots Casino - Long Delays in Payments
Hello, I've experiences long delays and frustration in getting payouts from Ruby Slots. Over the past 8 months, I've spent so much time on chats and ...
Resolved
$4,000
Resolved
Planet 7 Casino - Refund approved then account closed
I made a deposit with a match bonus and completed all required play-through. I ended up deciding to withdraw after winning $4000. Casino asked for ...
Unresolved
€2,790
Unresolved
Sportingbet Casino - Account closed and winnings confiscated with no justification or proofs
Dear Sir/Madam, I have been using sportingbet.com for 1 year earning around 2.790€. Few weeks ago, when I tried to withdraw part of my money, I ...
Resolved
$1,303
Resolved
Planet 7 Casino - Payout one month out and waiting
I didn't want to do this as I'm a long time player with Planet 7 and have become accustomed to, although not happy with, the delayed payout periods. I ...
Resolved
£0
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mFortune Casino - Refusing to pay OR refund!
Played on the roulette table, done this many times before with this company never had a problem once, but today I ring up them up as they sent me a ...
Resolved
£1,000
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Dr Vegas Casino - Withdrawal issue, no one helps
I had a stroke of luck on this casino and won £1000 I read their terms regarding withdrawals and it states 3-5 working days for the withdrawal to be ...
Resolved
$6,900
Resolved
Planet 7 Casino - Delayed payment
I have 4 approved withdrawals, the first which was approved back on July 4th, 2017. I am a confirmed player, all docs in order and I have provided my ...
Resolved
$3,000
Resolved
Rich Casino - Account Closed After Withdrawal Request
I recently deposited $100 and $25 USD into Rich Casino. I ran this amount up to $3,000 and requested a withdrawal. I was told that I had to submit ...
Resolved
$2,450
Resolved
Slots.Lv Casino - Withdrawal still not processed after a week, no responses
I am a new player to this casino, I deposited $50.00 via Bitcoin, and used their current promotion of 300% bonus on your first deposit (with 35x ...
Resolved
$470
Resolved
Silver Oak Casino - Delayed payment for the fifth time in a row, why does this keep happening all the time?
This is my fifth filing. I have 2 withdrawals approved on 9/15-one for $260, and the other for $210, and I have heard nothing from Silveroak. This is ...
Resolved
$2,799
Resolved
Prism Casino - Saddened, disappointed and disenchanted with their constant payment delays
I just recently received my first payment...thank you! However, it came after having to speak with a manager and having things unfold against the ...
Resolved
$700
Resolved
Ruby Slots Casino - Prolonged payment issues
I have been calling and live chats as well as emails being sent and to no avail I haven't received my funds from 2 of the online casinos that are ...
Resolved
$1,836
Resolved
FortuneJack Casino - Dogecoin withdraw approved but not paid yet due 'technical issue'
Made withdraw for 1.735 million dogecoins was approved by the system yet still no change on pending status. Carrie informed me security department ...
Unresolved
€150
Unresolved
Black Lotus Casino - Withdrawal not received
i still didn't received my withdrawal.. fisrt my verification for withdrawing wasn't completed, nothing bad i send them the documents they asked and ...