No withdrawals and poor customer support
Hello.
My situation is, that i have asked for withrawal - 150 EUR, 120 EUR and 200 EUR.
I finished the verification process, my account has been verifyed. It was very complicated, they asked too much papers. Crazy that you can deposit money very quickly and withrawal is so complicated...
(Dear qambroy,
Thank you for providing us with the requested documents.
Your account has been verified successfully.
For the course of your withdrawal you will be notified soon via email.
For any questions or clarifications, do not hesitate to contact customer support at any time!
Kind regards,
Aggelos
Novibet Support)
After that message, i didn't recieve an email or whatever, and asked the customer support about withrawal time. In the end the girl told me that i have to verify my account and left the chat immediately. And like this all the times, so i didn't recieve even clear answer. And lefting the chat is not polite from their side..
Hope you can help me.
Thank You.
My situation is, that i have asked for withrawal - 150 EUR, 120 EUR and 200 EUR.
I finished the verification process, my account has been verifyed. It was very complicated, they asked too much papers. Crazy that you can deposit money very quickly and withrawal is so complicated...
(Dear qambroy,
Thank you for providing us with the requested documents.
Your account has been verified successfully.
For the course of your withdrawal you will be notified soon via email.
For any questions or clarifications, do not hesitate to contact customer support at any time!
Kind regards,
Aggelos
Novibet Support)
After that message, i didn't recieve an email or whatever, and asked the customer support about withrawal time. In the end the girl told me that i have to verify my account and left the chat immediately. And like this all the times, so i didn't recieve even clear answer. And lefting the chat is not polite from their side..
Hope you can help me.
Thank You.