Ag Awards

Raging Bull Casino - Refusing to pay or refund deposits

Complaint Info
Disputed casino Raging Bull Casino
Reason Declined payment
Amount $ 1600
Inactive user
Posted on September 10, 2018

I've deposited more than $2000 dollars worth of deposits into my account with ragingbull casino,,
After more than 3 weeks of waiting for them to process my identification and my requested withdrawal of $1600 of my winnings (which HAS NOT BEEN DONE - and I still havent received my winnings, nor would they tell me about the process on my identification at all, They have now REVOKED my membership with no explanation as to why they have revoked my membership,!
Nor will they refund all & any of my deposits after as I said ( with no explanation what so ever ) revoking my membership !

Posted on September 14, 2018

Hi Jadeyrosaa--

I'm not in the office yet today and I didn't want your issue to expire.

As soon as I get into the office this afternoon, I'll look into your complaint straight away and I'll come back to let you know what I find.


Posted on September 17, 2018

Dear Raging Bull Casino,

Please let us know if there's some update regarding this case.

Posted on September 21, 2018

This complaint has been reopened as per Raging Bull Casino request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.

Inactive user
Posted on September 21, 2018

I've tried

Inactive user
Posted on September 21, 2018

Raging bull casino still haven't done anything to resolve the issues at hand !
They still have Not emailed me a reason why they have done what they've done, why they won't give me my money ect !!

They revoke/restrict my account But yet they are still sending me emails about my bonuses, weekly cashbacks that I was suppose to recieve, ect,

Posted on September 25, 2018

Hi Jade--

First, I have issued a request that all emails be stopped. Unfortunately, I cannot control emails being sent by affiliates, but know that you after this week, you will not receive any directly from the casino.

Your account was banned because you've issued a false complaint. You are stating that you have funds for a withdrawal which is not factual, whatsoever. You've had a pattern of make a withdrawal/cancel the withdrawal...until you played the funds down to zero (the last cancellation was August 28th).

I've sent a copy of your transaction history to AskGamblers management as proof that your assertions have no merit.


Posted on September 26, 2018

Considering the information and screenshots provided on behalf the Raging Bull Casino management, it is now obvious that player reversed their payments and played it back until the whole amount was lost. Apparently, player somehow forgot to share this crucial piece of information with the AskGamblers Complaints Team, a fact which is considered as a serious violation of AskGamblers Casino Complaints Service /AGCCS/ Terms. 

Based on the above, this case is being rejected and player's further access to AGCCS is being restricted.

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