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Dublinbet Casino - Delayed €2,800 Payment

RESOLVED

Complaint Info

Disputed casino

Dublinbet Casino

Amount

€ 2800

donjohnjoe85 Switzerland
Posted on March 24, 2019

Hallo

Since 04.03.2109 i am waiting for withdraws in the total of 2800 euro. Unfortunately support is not really helpful. after waiting longer time for the verification i still have three pending withdraws (max withdraw is 1000 euro per day) Wrote to support several time and was in live chat. They always told me i just have to wait a few days and will receive my money soon. They are having technical problems.

I am not sure what is going on in this casino.

I really want to have a statement from this casino but i dont get anything.

Maybe askgamblers can help

Really frustrating. Deposit is done in seconds, and withdraw is taking weeks.

Regards

Johannes

donjohnjoe85 Switzerland
Posted on March 24, 2019

Hello again

2/3 of the withdraw are done at this point.
One withdraw of 1000 euro is still pending. Took really long time, but at the moment we are on a good way.

Posted on March 28, 2019

Dear DonJohnJoe85,
Firstly, DublinBet congratulates you on your winnings.

I’m sorry to hear about your bad experience with us.

We’re normally known for our exceptional attention to detail, and we regret that we did not reach your expectation.
My name is Sam and I will escalate your matter to the competent department in order to find a fast resolution.

If you’d like to discuss this further, please contact me at suppor­[email protected]­ubl­inb­et.com, adding a reference to "To Sam - DonJohnJoe85"
Thank you for choosing DublinBet.

Best Regards,
DublinBet Team

donjohnjoe85 Switzerland
Posted on March 31, 2019

The rest of the money is received.
really nice casino, but this definetly took too long.

AskGamblers
Posted on April 1, 2019

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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