Resolved
€200
Resolved
Paradise Casino - Self exclusion failed
Hi,I have had issues with a number of casinos operating under N1 Interactive (licence holder) which owns and operates a variety of casino brands, one ...
Resolved
€1,500
Resolved
CookieCasino - Self exclusion failure with casino under same licence
Hi,I have had issues with a number of casinos operating under N1 Interactive (licence holder) which owns and operates a variety of casino brands, one ...
Resolved
Resolved
Live Casino - SE Failure with casino under same licence
Hi,I have had issues with a number of casinos operating under N1 Interactive (licence holder) which owns and operates a variety of casino brands, one ...
Resolved
€700
Resolved
N1 Casino - Self exclusion with casino under same licence as N1 casino
Hi,I have had issues with a number of casinos operating under N1 Interactive (licence holder) which owns and operates a variety of casino brands, one ...
Resolved
€2,000
Resolved
EUSlot Casino - Self Exclusion with brand under same licence
Hi,I have had issues with a number of casinos operating under N1 Interactive (licence holder) which owns and operates a variety of casino brands, one ...
Resolved
Resolved
Betamo Casino - Self Exclusion with another casino under same licence as betamo
Hi,I have had issues with a number of casinos operating under N1 Interactive (licence holder) which owns and operates a variety of casino brands, one ...
Resolved
Resolved
Crazy Fox Casino - Self exclusion with under casino with same licence
Hi,I have had issues with a number of casinos operating under N1 Interactive (licence holder) which owns and operates a variety of casino brands, one ...
Resolved
€500
Resolved
Mason Slots Casino - Self Exclusion Failed by N1 interactive licence
Hi,I have had issues with a number of casinos operating under N1 Interactive (licence holder) which owns and operates a variety of casino brands, one ...
Rejected
€900
Rejected
Live Casino - SE exclusion failure
Hi,I have had issues with a number of casinos operating under N1 Interactive (licence holder) which owns and operates a variety of casino brands, one ...
Resolved
Resolved
GoWild Casino - Fortune spins can't be used
They won't tell me the reason for them taking away my fortune spins. They blame almost every department they had and it says "If i make a deposit I ...
Rejected
€12,000
Rejected
Lucky Bird Casino - Not honoring self exclusion and refund request still pending
I made first a complaint on 23 July 2020 but it got rejected because “pending casino investigation going on”. I made a complaint 13 July 2020 to ...
Resolved
Resolved
Joo Casino - Casino does not offer responsible gambling tools
Five days ago I attempted to access responsible gambling tools on Joo. There are none available on my profile, and it is required that I contact ...
Resolved
€780
Resolved
N1 Casino - Letting me open an account despite I was self excluded on the same license
Dear Askgamblers,I had a active self exlusion under the license of N1 interactive ltd. when I was accepted as an new player at N1 casino. I excluded ...
Resolved
€1,965
Resolved
Slottica Casino - Refund denied after failure to self exclude after numerous requests
On 6th of June 2019 I emailed slottica support requesting to be self excluded for as long as possible, this was after requesting this through live ...
Resolved
Resolved
Rizk Casino - Cancelled locked withdrawal without any reason
Hello Team,Please help me in getting my winnings.Its my bad luck again i played in this casino and suffering with new serious issue.Yesterday i ...
Rejected
€550
Rejected
Playzee Casino - Still able to deposit after requested account self-exclusion
I self excluded on the 29th of January via chat and yesterday I was still able to log back in and deposit again i lost another €550 due to the ...
Unresolved
£620
Unresolved
Casino Calzone - Deposit refund request unfairly denied
Good afternoon,I have been allowed to open an account under the "MT Secure Trade Ltd" brand, whilst being self-excluded. The website in question is ...
Resolved
€6,870
Resolved
NextCasino - Misleading and intentional harm
HelloI made a 100€ deposit and noticed that the bonus shows me that i have to do 14000€ wagering ( i have 2 active bonuses at the same time - due ...
Resolved
€135
Resolved
Betchan Casino - Problems with resetting password and log into my account not solved
For more than 3 days unable to reset my password and log into my account. Friday 29.5.2020 created an account and deposited twice using their bonus ...
Resolved
Resolved
Bronze Casino - Unwanted promotional SMS
I closed my account with Bronze some months ago but continue to receive unwanted sms messages.Initially I was told by support that it must be a ...
Resolved
$680
Resolved
Vegas Casino Online - International Checks Declined
On May 3rd I submitted a request for withdrawl of $900.00 and I palyed it down to $680. They wrote me an email informing me that my bank will not ...
Resolved
Resolved
PokerStars Casino - Account is still frozen from cooling of period
I took a 24 hour cooling of period on the 12/052020 9 days ago, when the 24 hours was up PokerStars emailed me saying my cooling of period had ...
Resolved
£303
Resolved
Stake Casino - Failure to close account and follow responsible gambling regulations
Overview of my Complaint:1. Stake Casino failed to close my account after I told them I had a gambling addiction/issue and would like to close my ...
Resolved
Resolved
Melbet Casino - Removed payment option without any warning or reasonable explanation
I have been playing at Melbet almost daily for over 6 months now, and I am currently approaching VIP level in their 8-step progression (see attached ...
Resolved
€230
Resolved
Cadoola Casino - Reopened my account after permanent self exclusion
On 23.1.2018 i sent an email to cadoola casino asking for my permanent self exclusion due to gambling addiction. Having received the request they did ...
Resolved
€1,334
Resolved
22bet Casino - Checking documents for a long time
my account is 22bet 157136065. 04/02/2020 I made a deposit of 1400 euros.blocked the withdraw. they requested documents. photos. transaction neteller ...
Resolved
£1,200
Resolved
Mr.Play Casino - Self exclusion confusion
Hi I recently registered with mr play deposited, placed bets and made withdrawals - no Id verifications asked.I've also tried to register with ...
Resolved
€1,210
Resolved
22bet Casino - Withdrawal block
hello.03.04.2020 22bet administration asked me for documents and block withdrawal.I provided everything. they said wait.It has been a long time, no ...