There are two withdrawals on 1xbet that I didn't receive but that have been confirmed by an operator for a total amount of 409,097 wons.
I never faced this issue within 5 months (and withdrawn more than 15M wons) I always received the withdrawals immediately (as it's a Korean domestic transfer).
- 30 000 wons made on Aug 21, 2021, 05:12.
- 379 097 wons made on Aug 23, 2021, 11:52.
I contacted info-e[email protected]xbet-team.com right away with my bank statement after I noticed that the withdrawals have been confirmed by the operator but they keep saying that I have to contact my bank.
I have been to my bank yesterday and sent them an official new bank statement but they just have the same response.
It's been now 5 days that I didn't receive more information from them but I will let you know guys.