Resolved
Resolved
LeoVegas Casino - Not willing to refund my deposit due to multiple accounts
Opened an account with Leo Vegas not realising that I already had an account that had been not used for some time. Deposited £30 and ended up ...
Unresolved
$50
Unresolved
Planet 7 Casino - Closed my account without any explanation, did not refund deposit
I opened an account with them on Saturday Feb 6 and made a few deposits on Tuesday Feb 9th I received a call from a gentlemen welcoming me to the ...
Unresolved
$300
Unresolved
GTbets Casino - Accept UK players against the law
This casino is advertising the uk however is not allow , also I register with my uk address and they allow me to deposit, their customer service is ...
Resolved
Resolved
LeoVegas Casino - Opened my permanently closed account
the 24.1.16 i asked customerservice on leovegas if i could open my account, i dident remember if i had self excluded myself. while he checked out that ...
Unresolved
€84
Unresolved
Jackpot City Casino - Deposits left my bank account, but never reached my casino account
I have deposited 34 euro on 18.02 and 50 euro on 19.02 but money never showed up in my casino account yet they are gone from my bank account. I have ...
Resolved
kr100
Resolved
Casinostugan - Deposit not credited to my balance, no communication from customer service
I made a direct transfer of 100 kr and it was taken from my bank account. It also showed up on the site as follows: Pågående insättning Metod ...
Resolved
BTC0
Resolved
BitCasino.io - Refusing to reinstate bonus or refund my deposit
I played a large bet on Vegas Crap while using a bonus. The game became stuck and frozen. I can't do anything. I tried to press other keys but nothing ...
Resolved
$150
Resolved
All Slots Casino - They did 3 unauthorized transactions from my credit card!
Hello First of all this is my first time playing online casino, i already spent 860 in less then 12 hours with all slot casino, i registered it on ...
Resolved
Resolved
Thrills Casino - Money not credited, support not interested to help
I deposited via skrill. The money was taken from my skrill account but not booked on Thrills. The customer chat treats me like a cheater saying i ...
Resolved
£500
Resolved
Vegas Paradise Casino - Stalling verification, doubt they will to pay out
£500 won and they asked for verification of card. This has now been sent 7 times. They acknowledge receipt but keep sending back the same e-mail ...
Resolved
$38
Resolved
Bovada Casino - Charging "Additional Fees"
I was quoted a deposit amount of $530.00 plus 4.9% = $25.97 = $555.97. i did this over the phone and there was no mention of possible additional fees ...
Resolved
BTC2
Resolved
Cloudbet Casino - Deposit was not received and never appeared in my casino account
Hello Support at cloudbet.com, I have been sent many emailed to [email protected] but never get respond, that's why i'm file claimed here hope ...
Unresolved
$47
Unresolved
Bovada Casino - Overcharged Deposit
I have been doing deposits for Bovada for more than a year. I understand the 4.9% deposit fee. But last week I deposited $1400 and knew there was a ...
Resolved
£27
Resolved
Prospect Hall Casino - Done two deposits which were never credited to my account balance
Hi,I have a joint with this casino 3 days ago with offer 500% I have done two deposit one of 17gbp and another one of 10gbp with my debit card,but at ...
Resolved
$180
Resolved
Bovada Casino - Been Overcharged
I will keep this simple. I made 5 deposits with bovada in the amount of $64.14. When these transactions are processed through my bank the debited ...
Resolved
Resolved
BitStarz Casino - Deposit never went to balance
Hi, I made a deposit of 50 mbtc and played until it was more have way used up, then I made another deposit of 30 mbtc. I won mbtc to bring up the ...
Resolved
Resolved
SuperLenny Casino - 2 x deposits & no credit
I have made 2 x deposits to this casino using Poli. Each time I got a confirmation the payment was acknowledged but a week later I still have a zero ...
Unresolved
Unresolved
WinTingo Casino - Money took off bank account, but never appeared in my casino account?
I made a deposit on Nov 12 2015.... it said payment was successful from my bank and then took me back to wintingo site where this huge error message ...
Resolved
Resolved
Vera John Casino - Winnings confiscated, deposit refund refused
Myself and my husband have used Vera and Jack previously but closed our both of accounts (we thought it was closed but since been told self exclude, ...
Resolved
€25
Resolved
FashionTV Casino - Stalling small deposit refund for ages
Hello! I used 20 eur no deposit bonus, I won 100 eur, but I played 1.5 eur bet, with this bet i breached his T and C. (The max bet should be 1 eur). I ...
Unresolved
$1,650
Unresolved
All Slots Casino - Took gladly my deposits, but denied withdrawals with no reasons stated yet
OK guys, so i'm new to register an online casino account and i picked All Slots Casino as a good friend of mine use to play with them a long time ago ...
Resolved
£730
Resolved
VegasBerry Casino - Refused closing my account, overcharging on every deposit, terrible customer service
Firstly, I deposited £1000 in a series of deposits which I lost. Checked my bank statement and every deposit I made was overcharged as they ...
Unresolved
£110
Unresolved
Fenix Casino - Deposit Limits not working
I set up a monthly deposit limit of £30 with Fenix Casino. Today i was able to deposit(across 4 separate transactions) £140. Fenix casino chat ...
Resolved
Resolved
LeoVegas Casino - Verification Problems
Leo Vegas are stalling my withdrawal of money which I deposited only (not winnings). I have sent them my ID verification documents. They want a photo ...
Unresolved
€3,275
Unresolved
7Red Casino - Should Refund Due to Violation of Spanish Gambling Regulations
7 Red is not a valid legal operator in the Spanish territory as per Spanish Regulations: http://www.dgojuego.minhap.gob.es/en/que-es-el-juego-ilegal ...
Resolved
€30
Resolved
Parklane Casino - Charging 30 euro fee for a 100 euro refund?!
I feel generally attacked by this website. It started on 27 October, 2015 when I deposited 100 euro. Despite continual offers from support I ...
Resolved
Resolved
Casino Adrenaline - Been allowed to register and deposit from forbidden country, refund declined
Hi folks. I opened an account with this casino a few weeks ago. I deposited £100. On trying to login today I was locked. I contacted support and ...
Resolved
£400
Resolved
Quartz Casino - Deposit has not appeared in account and payment taken twice!!
Hi, I joined Quartz casino tonight, and tried to add £200. An error message came up, so I tried again. Another error message came up. I then ...