Can someone please help me . About a week ago in the evening I filled out a form and started playing with BGO. I did not accept any bonus at all . I just wanted to play with my own money. I deposited about 2000 pound in 5 or 6 deposits . I nearly won my money back and withdraw it , it went ok and said it would take 2-5 days. Without even sending me a email they confiscated all of the deposits and withdrawal . It took 20 minutes of chat before they even admitted this account or that I even used my debit card. The reason , because some months ago I had forgot I had opened a account and made one deposit of 300 pound. Due to heart problems I have to take morphine for pain relief which is terrible for memory so I rely on chrome for usernames and passwords. However the sign up was identical , same name , same email address , home address , date of birth everything. Every time until this company you always get on screen " this email address has a account etc " . But with BGO I got nothing , even after 6 seperate deposits that night nothing. They wrote me a email after over a week of complaining saying they do this to stop people taking more then 1 bonus but I didn,t take a bonus. They did not give me a penny I refused the bonus as it had a wagering of 35. How is it possible you can make one mistake that every other website blocks or redirects and was of no finacial benefit to me cost me 2000 pound . I feel I have been mugged the only thing I can think of is that it has software which allows acounts with the same email because they are going to try to keep it because detection software isn,t differcult or expensive.. I have been dishonest in no way and gained nothing.
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