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BitcoinPenguin Casino - Deposit pending for too long, no help from casino support

UNRESOLVED
jamzey Canada
posted on December 28, 2017.

I made a deposit on December 20th December 20, 2017 23:20 Pending Deposit Bitcoin 0.76552018 LTC
December 16, 2017 13:13 Accepted Cashout Bitcoin 0.50421247 LTC
December 16, 2017 12:13 Discarded Cashout Bitcoin 0.50421247 LTC
December 16, 2017 11:39 Accepted Deposit Bitcoin 0.17921247 LTC

My deposit is still showing as pending and I am not able to withdraw my winnings. I have contacted both live chat and emailed support. I never heard back from the two email I sent explaining my issue. Live chat is not able to give me any reasons for this and thank me for understanding. I have noticed others who have had this issue. I have been always polite and never accused the casino of being dishonest. All I want is to be able to withdraw my LTC. Thank you

BitcoinPenguin Casino complaints

  • 4 of 15 resolved
  • 3 days avg response
  • 5 days avg complaint life
  • 7,193 USD avg amount

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