Posted on 07 December 2017
Joined up with this new casino as welcome bonus was rather attractive. Entered all my personal info and made a deposit but did not receive bonus. I spoke with live chat who just kept cut and pasting management have decided that I can receive no bonuses and managements decision is final?
If there is some kind of problem with me then why did their system allow me to sign up with information I always use, then offer me the welcome bonus via email and allow me to deposit?
How can they be allowed to advertise an offer to suck me into making a deposit under false pretenses? Absolutely shocking.
I now have to make a withdrawal request, submit personal docs and wait probably a week to get MY money back!!
