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Mr.Play Casino - Free spin deposit bonus only partially awarded

UNRESOLVED
Complaint Info
Disputed casino Mr.Play Casino
Reason Bonus not given
jefflake Canada
Posted on May 4, 2020

After receiving 60 out of 100 bonus spins earned through a deposit on April 25, casino says I dont have a bonus to claim anymore, yet the first 2 days of spins were awarded with no problems after contacting chat. This time I have tried chat and email, but no explanations are given as to why they are scamming me. See attachments for details of the promotion and my deposit verification.

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