First, we never disputed the bet size change, so that is irrelevant.
Second, as to volatility, shown or no, you knew exactly how volatile each of the games you played were.
Third, as to game changes from one game to another, it's ok as long as it's consistent. Changing the game from extremely high volatility to extremely low after the big win and then playing the extra low volatility game for the rest of your wagering is what we are talking about here, and you did just that - knowingly and on purpose. That is clear as day.
Furthermore, you said it yourself: You moved from the first game as you figured it won't give you anything more, but you stayed on the second (low volatility) game for far longer despite the fact it wasn't giving you anything. For hours. Nothing. Not a single solid win. Yet you didn't decide to change the game again, following the same logic you claim to be using when switching the first time. Where's the logic in that? Here it is: The second game did exactly what you wanted. Never gave anything, but never took anything. That's why you played it - simply to finish the wagering risk free. That is bonus abuse and that's why your winning were confiscated. And that's why they are going to stay confiscated, to you and to anyone who tries to pull of similar stunts in the future.
We have a great number of very happy and loyal players that are very happy an use our bonuses on a daily basis (and withdraw successfully on a daily basis) , but bonus abusers will have to find another casino to pull their stunts on. It won't fly in pokies2go.
You agreed to our T&C when creating your account and when claiming the bonus you claimed. Those Terms say that it's not allowed to do what you did, your analogy with Brick & Mortar casinos makes no sense - there are no bonuses in Brick & Mortar casinos, so there are no rules and restrictions that come with them, of course you can do and play what you want and how you want. You took our bonus, there are rules that need to be followed - you didn't. And you didn't on purpose.
To prove that, we even have some more examples; In fact you were not the first Canadian player that created an EUR account, despite the fact we offer CAD and deposited exactly 200€ with the welcome bonus and played the exact same extremely high volatility slot as you did. The only difference is that those other players never got a big win on that high volatility slot, so never got to the next step (changing to low volatility slot). But neither came to play again with us, despite several free rewards we sent them on the house - they don't want to play and gamble in the casino - they are only interested in this scam you tried to pull of. 1 deposit with the biggest bonus you can find an if it doesn't work, of to the next casino to try it again. All it takes is one successful attempt to make up for 10 lost deposits. Get 2 successful ones on 10 failed and you are up several thousand Euros. Now, this seems to either be the case of some well known scam in Canada, with several Canadians in these few months we are in business trying to pull of the same thing, or those were all your accounts, trying to pull of this more than a few times until it finally succeeded.
Either way, no matter what askgamblers decides, our decision is final. Askgamblers can decide we don't have enough evidence, but we provided enough. It is our money you are trying to scam us from, not askgamblers money, so it's our decision. And our decision is clear. And it will be the same with anybody who thinks to try something similar in the future.
To conclude, all real players who are seeking for a great casino with amazing support team, games selection and bonuses are more then welcome to join countless happy pokies2go players, but all bonus abusers, you can treat this complaint as a warning. Same thing will happen to you, no matter on askgamblers verdict.
pokies2go has 0 tolerance towards bonus abuse.