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Betsafe Casino - Payment failure

Complaint Info
Disputed casino Betsafe Casino
Reason Delayed payment
Amount $ 90
Posted on July 8, 2019

I have had an outstanding withdrawal from Betsafe since June 9, 2019. I have contacted customer support and have not been able to resolve the outstanding amount.

Date of request: 09/06/2019

Amount: 90.00 CAD

Payment via: BANKPAYOUT

Transaction ID: < content removed >

I see that others are required to submit a bank statement to prove that the funds were not received. As another user indicated, I also bank with CIBC and they have not been able to locate any transfer.

Posted on July 11, 2019

Betsafe has contacted me and resolved the outstanding payment - they reversed the deposit back to my account and provided a very nice email. Thanks for everyone's help with this, it is resolved.

Posted on July 11, 2019

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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