Resolved
Resolved
Unibet Casino - Incident of a crashed bonus round not investigated accordingly
Hello. So i hit the Bonus round at 0.40Eur stake on Mermaid's Diamond slot machine. When I tried to click on the chest which shows the number of free ...
Resolved
$750
Resolved
Ruby Slots Casino - Delay in approval of withdrawal request
On 9/29/2017 I made a deposit of $30.00 and used a coupon at the same time. I won $300 and requested a payout. On October 2nd, I cancelled the payout ...
Resolved
$500
Resolved
BitStarz Casino - Unfair treatment of a loyal customer!
I have been a player at bitstarz for ovwr 2 years have lost thousands and numerous times w9ndered if i should close my account. Noticed numerous ...
Rejected
$5,000
Rejected
Silver Oak Casino - No payment and no reason given why
I have been attempting to withdraw $5000 from the casino for the past 3 weeks. I didn't use any bonus codes to win this so i have no playthrough. I ...
Resolved
$950
Resolved
BetOnline Casino - Unwilling to pay out
Hi made a request for a withdrawal of 950 USD which was processed on the 19092017 and now as of today they still haven't paid complaining of their ...
Resolved
$265
Resolved
Slots of Vegas Casino - Bitcoin withdrawal takes a month
My withdrawal for for 265$ (in bitcoin) was requested on 08/19/2017 and got approved on 08/31/2017. Im still waiting withdrawal with bitcoin. If im ...
Resolved
Resolved
BGO Casino - Unfair Account Suspension
i received an email stating that I had a bonus waiting in my account but when I logged on it wasn't there. When I contacted customer service they said ...
Unresolved
£680
Unresolved
Winner Casino - Wouldn't let me withdraw my money
Hi, I won around £680 which wasn't bonus money but from direct deposits from credit cards. I tried to withdraw these winnings but was told I couldn't ...
Unresolved
$50
Unresolved
Slots Plus Casino - Payment still not processed
After claiming a deposit bonus and completing the wagering requirements, I submitted a withdrawal request for $50 on the 27th of September 2017, I ...
Resolved
€0
Resolved
Star Games Casino - Payment declined and account blocked without any reason
Hi, I was playing in stargames.com for more than one year, made deposits and withdrawal without problems previously. But this time, my account was ...
Rejected
$4,000
Rejected
Captain Jack Casino - Missing withdrawal approval
I have several withdrawals that started back on 9/25. I was told that I would be sent an email on what to do and where I would need to send my ...
Resolved
$1,580
Resolved
Planet 7 Casino - Non-payment and non-refund
I recently won money in July of 2017. I hit for $1500. It was on the game cash bandits 2. I was approved for payment in August, after 2 months not ...
Resolved
$250
Resolved
Ruby Slots Casino - 250$ Withdrawal declined
Good evening, After recommendation from a friend I started to play at Ruby Slot Casino. I made my first few deposits through neteller and everything ...
Resolved
$145
Resolved
Dreams Casino - Delayed payment of $145
More than a month I do not receive payment from dreams casino. My payment is hanging in the treatment 145$ but unfortunately I do not receive ...
Resolved
$2,170
Resolved
b-Bets Casino - Still waiting for payment after a month
Hello since the 22 august I am waiting for a second payment of 1170 they told me money bounced back and now no news when I ask operators they keep ...
Resolved
$650
Resolved
b-Bets Casino - Full payment not received
Over a month since my payment of 1300.09 was approved. I received first part of payment on previous month. Although i consider splitting amount in ...
Resolved
£411
Resolved
Royal Vegas Casino - Geographical misunderstanding led to unfair confiscation
When I Registered with Royal Vegas, I selected my country as the Falkland Islands which is where I have lived for the past 8 years. (The UK is not an ...
Resolved
$1,210
Resolved
Planet 7 Casino - Check not paid
After waiting months and following up with my bank, I was advised that a check I was issued 04/05/2017 iao $1,210.01 cheque no 002740 from Intertrode ...
Resolved
$2,528
Resolved
Slots of Vegas Casino - Serious Payout Delays
I requested a payout on 8/29/17 for $2,500 and it got approved on 9/8/17 for $2,328. And as of today 10/3/17 I haven't received any payment or ...
Resolved
$931
Resolved
Raging Bull Casino - Stalling payments again
I have 2 approved withdrawal pending -$762.00 and -$642.00, but still not processed. To date, i have not received anything. Via live chat they told me ...
Resolved
$5,300
Resolved
Planet 7 Casino - Waiting for one withdrawal for three months and two others are still pending after 10 business days
Three withdrawals are past the casino terms of being processed in ten business days. One of them was submitted in early July along with the required ...
Resolved
$5,667
Resolved
Palace of Chance Casino - Delayed Payments since March
Payments have been delayed for long time. All approved but none sent. One of payments approved in March. Total payments approved equals 5667. Chat is ...
Resolved
$500
Resolved
Planet 7 Casino - Unpaid Withdrawals
I am reaching out because I have been dealing with withdrawal issues for approaching a year. Initially I made three separate withdrawal requests, all ...
Unresolved
£14,035
Unresolved
Betfair Casino - Account Closed and £14035 Winnings Unfairly Confiscated
I signed up a Betfair account and was granted a welcome bonus upon my deposit. I managed to win a significant sum of money and tried to withdraw my ...
Resolved
$2,800
Resolved
QueenVegas Casino - Withdrawal constantly declined, no answer to my emails
I made some winnings on this casino and requested a withdrawal for $1200. It sat pending for a couple of days and when I went to check if my ...
Unresolved
Unresolved
Virgin Games - Failed to resolve a game glitch in a fair way
I won a bonus game in zeus 3 and I won 25 spins but it kept freezing evey time it git to 16 spins left and I had already won £20 in the bonus and now ...
Resolved
$650
Resolved
Space Lilly Casino - Delayed payment for almost 2 weeks
Hey on September 30 2017 I made a withdraw request of 650. I never used a bonus when I deposited I emailed them my drivers license a piece of mail ...
Resolved
BTC5
Resolved
Oshi Casino - Delayed payment 5 BTC
Hello! On July 6, 2017 I registered as a new player to Oshi Casino. From that day until today I played and made deposits for a total of about 4 ...