I received my welcome bonus to Roy Richie Casino in 24.10.2018. I then proceeded to complete the wagering and withdrew 1400€. I verified my account in 25.10.2018.
The withdraw has been pending since then. I have contacted the support couple of times and been always promised that I will receive my money shortly. This week I even got told that they contacted the payment department to hurry things up, but that it might take 24 hours for them to reply. Well now it has been 3 days since that and still nothing. All this sounds too sketchy for me since normally a Trustly withdraw is instant in every other casino I have played. 10 days versus an instant cashout is just to acceptable.