Mark all as read

Settings

Notifications
Casino Complaints

Failed to pay on time


user_avatar badge
By reetzi
7 years ago
Message on forum
Hi, i played on the raging bull website (slot machines) and requested two withdrawals. One was for an instant and another was a transfer. I was told it was going to clear by Friday however i've recieved nothing at all. No email confirmation as promised or funds. I just want to be paid what is fair and my winnings. I'm sick of being lied to by customer service. Can you please assist me?
10/06/2018 11:51 PM Express Payment Withdrawal Requested -$150.00
10/10/2018 09:14 AM Wire Transfer Withdrawal Approved! -$700.00
10/10/2018 05:52 AM Express Payment Withdrawal Approved! -$150.00

(11:16:34) Manny Green: I am very sorry to hear that, however, if it still there by Friday, then we can escalate it. but it should be approve it by Friday.
04:13:11) Cyrus Stark : I can see that at this date: 10/11/2018 we paid for our processors: $142.50 + $7.50 Fee Wire .
(04:14:01) Rita D’aniello: i still haven’t received it.What about the second withdrawal?
(04:15:26) Cyrus Stark : It was approved 2 days ago: 10/10/2018, so will be send by general time frame.
(04:15:34) Cyrus Stark : The general time frame for withdrawals is 3 business days to be approved, only if we have your complete documents in and posted to your account, and then another 7 business days to be sent, plus the delivery time, which may vary according to processors limitations and if we have the compete pay out information posted to your account.
(04:16:12) Rita D’aniello: so when will the second actually be paid out?
(04:16:44) Cyrus Stark : Will be send to you in next 5 business days.
(04:16:50) Rita D’aniello: shouldnt I have received an email saying it was approved and paid?
(04:17:27) Cyrus Stark : Sure, Rita. Don't worry.You will receive email confirmation.

This establishment is not doing the right thing by it's patrons and this needs to be addressed.
Disputed Casino Raging Bull Casino
Amount $850

Discussion

User name

Based on submitter's confirmation that the payment/s have been received, AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

User name loyalty-level-2
Thankyou that's just been received.
User name loyalty-level-2
Hi Tawni,

I'm sorry i can definitely confirm that no payment has been received. I have double checked this on my end-nothing.
User name
Hi Rita--

I've checked with our processor regarding your second wire and received confirmation that this was issued on the 23rd--you should definitely have this by now.

Can you please confirm you've received this?

Much appreciated,

Tawni

Raging Bull Casino Complaint Stats

Resolved 590 / 642
Avg. Amount $2,640
Avg. Complaint Duration 14 days
Avg. Response Time 3 days

Raging Bull Casino Complaints

See all complaints for this casino
Withdrawal Blocked Because Required Wire Method Is Unavailable

Hello AskGamblers Complaint Team,


I am asking for your assistance again regarding my $2,500 withdrawal from Raging Bull Casino, originally requested on August 17, 2026.


I want to clarify that I have been cooperating with Raging Bull and have attempted to follow their withdrawal instructions.


I initially requested my withdrawal through Bitcoin, but Raging Bull told me that because my debit card was my primary deposit method, the withdrawal had to be processed by bank wire.


I then provided my bank wire information for bank as instructed.

Raging Bull subsequently told me that they are unable to process transfers to bank at this time and instructed me to provide another bank account, along with a recent bank statement.


I contacted Raging Bull through live chat and asked why the wire could not be processed and requested escalation. Their representative told me:


“I don't see the exactly reason why we can't do wire transfers at the moment my apologies.”


I have now received another email from Raging Bull dated September 4, 2026, again confirming that they cannot process the wire to bank and asking me to provide a different bank account.


This leaves me in a situation where Raging Bull requires my withdrawal to be processed by wire, but the wire method they require is not available to my bank.


I have therefore asked Raging Bull to make a one-time exception and allow my $2,500 withdrawal to be paid through Bitcoin, since the required wire method cannot currently be completed.


I am willing to complete any reasonable verification required. I am not refusing to cooperate with the casino. I am simply asking for a workable payment method to receive my winnings.


My previous AskGamblers complaint was rejected because I was encouraged to cooperate with the casino's suggested payment method. I want to make clear that I did attempt to follow that payment method, but Raging Bull itself has stated that it cannot send the required wire to my bank.


Requested resolution:


I respectfully ask AskGamblers to assist me in obtaining my $2,500 withdrawal, preferably by allowing Raging Bull to process it through Bitcoin as a one-time exception, or by helping establish another reasonable payment method that I can actually use.


I can provide screenshots of my conversations and Raging Bull's September 4 email confirming the issue.


Thank you for reviewing my complaint and helping me find a resolution.


Kevin

Chart Pointer
73h left
$2,500
Raging Bull casino redundancydelay tactics
I have one and been paid by this Casino in the past and also been denied. I stopped playing there because the runaround they gave you but they kept messaging me and claiming that they’ve changed their policies and they’re fast now blah blah blah anyhow so I’ve deposited a few times and I won going on. I think 67 days now and I’ve heard nothing from them and I know that first thing they’re gonna say is all we need to verify well they already have my information. Nothing has changed my address. My drivers license is all the same as it was six months ago when they paid me for a winning and also I’m not sure why, but my account was under my first and last name but now it’s and letters, which seems odd. I deposited it with liitecoin cryptocurrency through my Coinbase wallet. When making the deposit it told me to choose light coin because it would make withdrawing fast easy and seamless, but when I went to withdraw, the light coin option was not available so I had to choose bitcoin which since suspect they’re always trying to pull something at this Casino tactics redundancy and frates annoying especially because I stopped playing there and they pulled me back in and then I won and now they’re doing the same thing I attached my withdraw request and the only correspondence regarding my withdrawal which sent automatically and instantly once you request a cash out. I’ve messaged live chat and they say it’s been received but can’t tell me anything more.
Status solved Resolved
$1,999