Resolved
€20
Resolved
Spela Casino - Would not refund money
Hello,about 3 weeks ago I deposited at spela. I didn't recognize that they belong to the genesis global network which I am blocked permanently at ( ...
Resolved
kr2,348
Resolved
Betzest Casino - Delayed Payout and it's blamed on 'technical issues'
Hi,I am waiting for my withdrawal of 2,348 SEK which is around 227€ for 6 days now. My account is verified and the Support always tells me that they ...
Resolved
€190
Resolved
Unique Casino - Not upholding Responsible Gaming Policy
Sent an email on the 18 May asking them to close my account - no answer to date. Carried on depositing as this was the only casino where I couldn't ...
Resolved
Resolved
PokerStars Casino - Account restricted following a routine security investigation
Good afternoon,as of 2 days ago my Pokerstars account has been restricted, directly following a deposit from my side. It is notable that the deposit ...
Resolved
$1,786
Resolved
Silver Oak Casino - 60 days no money
It has now been 61 days since I submitted my withdrawal. It was for $655, after bonus app. $525. I talked to 7 reps. , all nice people but nobody ...
Resolved
£3,500
Resolved
Zodiac Casino - Encouraged to deposit, withdrawal not paid
I played the slots with Zodiac Casino and maganaged to win £3,500. I went to withdrew my money on 24th April 2019 and still have not received my ...
Resolved
£1,000
Resolved
Rizk Casino - Stalling on a withdrawal request of £1,000
I have used Rizk Casino for a few yea years. I have made deposits and withdrawals. After my previous withdrawal back in November 2018 my account was ...
Resolved
€2,500
Resolved
7BitCasino - Will not let me withdraw my winnings because of technical error
Hey there,I played on 10th May 2019 at 7bit and won an higher amount at 7bit Casino. My bonus is wagered and my account is verified. I used my credit ...
Resolved
Resolved
Slotum Casino - Very Delayed Withdrawal time
I am finding the withdrawal timeframe taking way longer than it should. I requested my withdrawal & upon request made double sure all requested docs ...
Resolved
Resolved
PokerStars Casino - Forgotten ID and Password Issue
A week or more ago I contacted PokerStars to retrieve my old, forgotten ID and password as I had thought at the time my account was registered to a ...
Resolved
£1,400
Resolved
PlayOJO Casino - Delayed payment, incorrect info
I am a first time very disappointed user at PlayOJO. To confirm i have submitted all document and had emailed confirmation that i was verified and a ...
Resolved
£1,200
Resolved
Magical Vegas Casino - Accounts Locked, Refusing To Return Balances After Saying I Was Verified
This is against the entire Daub Group.I have been treated shamefully and this group has caused me great stress and anxiety.I signed up to their ...
Resolved
€2,818
Resolved
Magical Spin Casino - Not paying me my winnings
So I deposited to magicalspin.com on the 12th of April, and won 4318€. Firstly I had to contact the several times to even get a hold of anyone, and ...
Rejected
Rejected
Kahuna Casino - Withdrawal Submitted a Month ago, still haven't received
I have been verified but is my first withdrawal through Kahuna. I withdrawal got submitted on and confirmed 27.04.19 and todays its hitting the final ...
Resolved
$639
Resolved
Captain Jack Casino - Stalling on a withdrawal request
I am filing a complaint because it has been over 20 days since I requested a rapid withdrawal.(Which I was not informed they did not do anymore until ...
Resolved
$740
Resolved
Palace of Chance Casino - Withdrawal pending for over a month now
All forms all documents have been completed since day one I have tried to instant chat more than 3 employees the last guy asked how I was doing and ...
Resolved
$5,000
Resolved
Royal Vegas Casino - Frustrated with a $5,000 withdrawal
Hi, I’ve been having a lot of issues with a withdrawal I made from royal Vegas casino about two weeks ago. I was advised last week that my documents ...
Resolved
$1,332
Resolved
Slots of Vegas Casino - Payment of $777 not received yet
Sorry if this is a repeat submission, I really dont know if my last one was sent ,since I dont see it listed and had to register, but anyway my payout ...
Resolved
kr9,431
Resolved
Betzest Casino - Cancelled and delayed withdrawal
Hi! Betzest is delaying a withdrawal of 9426sek (around 900euros) . First they where delaying my verification process saying that there was the wrong ...
Resolved
Resolved
SpinUp Casino - Unfairly voided €8,000 winnings
I recently deposited at SpinUp Casino and accumulated €8000 winnings. I requested the €8000 withdrawal and I received an email confirming the ...
Resolved
£74
Resolved
PlayOJO Casino - Delay in verifying documents and withdrawal
I won £74 on the 26th of May which I tried to withdraw and was told I needed to submit documents. I proceeded to do this and received confirmation ...
Resolved
Resolved
PokerStars Casino - Restricted account
I've been playing pokerstars since 2008.In April 2019, I moved from Slovakia to the Czech Republic.I've converted my account from pokerstars.eu to ...
Resolved
€200
Resolved
Bronze Casino - Delayed withdrawal with no information from casino
HelloThis is my 1st complaint , i should not use it before in different casinos I made deposit 16/05/2019 and started playing in same day , bonus has ...
Resolved
Resolved
Winner Million Casino - Pending withdraw since April 2018
Hello I'm waiting 300 euros withdraw since April 2018. I send the documents and there is all good I withdraw 300 euros from my account and they say me ...
Resolved
$521
Resolved
Planet 7 Casino - Not Processing Withdrawal (Fully Verified)
Well, I will try and be brief.Have played at Planet 7 for a month or so and have made a significant amount of deposits of which I've always lost. ...
Resolved
$14,097
Resolved
Silver Oak Casino - More payment delays as always
I have always been paid from this casino but it is always 2-3 months and always some type of new hoop to jump thru. Currently i am waiting on over $15 ...
Resolved
$1,301
Resolved
Raging Bull Casino - Owed Over $1,699 Since Last March
I've been a VIP customer in good standing for over 2 years, with all documents in place. Back in March I won and submitted 2 withdrawals. One for $499 ...
Resolved
€2,000
Resolved
King Billy Casino - Issue with a €2,000 withdrawal to MasterCard
I registered at King Billy a few days ago. Now I was lucky and made a 2.000€ withdrawal which was processed in short term. Everything ok. But ...