Ag Awards

Silver Oak Casino - Delayed payment of $2,056

Complaint Info
Disputed casino Silver Oak Casino
Reason Delayed payment
Amount $ 2056
Posted on February 10, 2020

Hi Askgamblers and Tawni,

I have a 2056$ withdrawal approved since january 9 and still not received.

Since I have been a member for more than a year, I have updated my information and have received confirmation that my account is up to date.

But since then nothing has happened. In case the question arises, yes, my bank accepts deposits in $ USD.

You have the necessary information for the wirw transfer, t's not my first withdrawal.

I like writing to you Tawni, but it would be nice not to have to do it again.


Posted on February 12, 2020

Hi Dan--

You know I'm always happy to help you. ;-)

I'm pleased to let you know that your withdrawal was sent to our processor, last week: 2/5 Paid $2036 + $20 Service Fee for transaction #103898860. I would expect the funds will reach your account, early next week (possibly sooner).

I hope all is well with you...


Posted on February 12, 2020

hello Tawni,
I hope you are well, i will keep you informed as soon as the money has been deposited in my account
I wish you a nice day, thank you


Posted on February 15, 2020

Dear @dancashflow,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly. Please keep in mind that as per the AGCCS terms providing updates in a timely manner is a must.

Thank you for your cooperation.

Posted on February 15, 2020

Dear Askgamblers,
I did not receive anything.



Posted on February 19, 2020

I just received the deposit.
thanks for your help Tawni.
Thanks for your help Askgamblers.


Posted on February 19, 2020

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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