Ag Awards

Slots Plus Casino - Another slow payout from Slots Plus

Complaint Info
Disputed casino Slots Plus Casino
Reason Delayed payment
Amount $ 900
Posted on February 11, 2020

I have requested a payout almost a week ago and again they keep telling me they have no clue when my payment will actually be processed. They have confirmed that my account is fully verified (I just did a cash out on December 31st) but my last two withdrawls took a month and the first one took almost 3 months. They advertise a payout speed of 5-7 days. They have never even gotten close to that mark. I am waiting on a $900 cash out via direct deposit. I have already received the email saying my withdrawl is approved and they are waiting on their payment provider to send it, but it always takes at least a month.

Thank you!

Posted on February 18, 2020

This complaint has been reopened as per submitter's request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.

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