Online Casino Complaints - Page 1025

Staybet Casino - Applying terms in absurd way!

Hello! I would like to complain about the company Stay Gaming Group N.V. that operates and manages the gambling site www.staybet.com and uses ...

Dunder Casino - Not accepting valid verification paperwork

Had a good run so cashed out 1300. Dunder ofcourse needed to verify the account and saw I was playing from another IP as I was with my parents while ...

Cool Cat Casino - Payment delays for over $8000

Hello, I have used Askgamblers in the recent past to resolve a $35,000 nonpayment issue and was very happy with Tawni's assistance and would like to ...

BonanzaGame Casino - Account blocked and winnings confiscated due to unjustified accusations

Hello, I made a sign up at Bonanza Casino, check for promotions and I saw that there are 3 welcome deposit bonuses to claim as a new customer. I ...

Las Vegas USA Casino - Extremely slow payment processing

its just exhausting always talking to live chat and never getting any answers. i won money on dec 12th $5,000 i was notified on jan 11 to update my ...

Wintika Casino - Denied I have ever received free spins and played and won

I used bonus code ASKGWINF on sign up, screenshot attached as the url only refers to the $5 bonus https://www.askgamblers.com/bonus/no-deposit/wintika ...

Rich Casino - Requested withdrawal of 3,000 CAD, received only 2,439

I withdraw 3000$ CAD and im happy about that but i just received 2439$ CAD can you help me for have my cash? the costumer services dont answer me and ...

Betcart Casino - No access to my account & no chance to withdraw my balance

Hello, betcart stopped providing services to accounts registered in Austria in December. No problem, but unfortunately betcart also locked all ...

Slotty Vegas Casino - Confiscated £500 due to unjustified accusations, won't listen to my explanation nor provide any details

I was playing on slotty vegas on Thurs 25th January. I very simply placed £500 of cash balance on Blackjack and won, giving me £1,000 balance. I ...

Las Vegas USA Casino - Where’s my $8000 withdrawals

Hello, It’s been over a month since my request for 4 separate withdrawal requests for $2000 each. The finance department keeps telling me that it ...

SlotJoint Casino - Unjustified terms violation accusations followed by account closure

Jan 30, 13:14 CET Dear all, I have received your mail address from a relative, stating that AskGamblers could help me with a problem. Recently I have ...

Silver Oak Casino - Delayed payment of $750 winnings

I submitted a withdrawal request for $750 on December 29,2017 from Silver Oak Casino and it was approved on January 5, 2018 (01/05/2018 06:23 AM, ...

Spin Station Casino - Applying withdrawal limits not specified in their terms

I stumbled upon spin station through google, they had the games i like and so played for a while. This time i fortunately got lucky and won around £ ...

Planet 7 Casino - $6,100 Winnings Delayed

I have a total of $6,100 in winnings. I was first told my documents were not complete when I had been on chat numerous times giving my reference ...

Silver Oak Casino - Deleted Account, Zero Explanation Why

To Whom it may concern, My complaint against Silver Oak Casino has several different complaints , but the main complaint is that they shut my ...

Planet 7 Casino - Multiple Approved Withdrawals Totaling $100,000 Still Pending

I submitted 40 separate withdrawal requests on the 5th of May each for $2500 for a total of $100,000. To date only 5 have been approved and I still ...

Dreams Casino - Delayed approval and payment of a $2,500 withdrawal requested on 11/23/17

I have a 2500 US dollar withdrawal request pending on Dreams Casino since 11/23/17. Customer service has escalated many times and each time I am asked ...

Playamo Casino - Delayed withdrawal and poor support

Hello, Two days ago i started at this online casino. After depositing some money i start winning some money. I decided to withdrawal my winnings. ...

Dreams Casino - Delayed approval of payments totaling $12,500

I have 5 withdrawals of $2500 each pending, they are submitted on 2 ($2500) 9/19/17, 1 (2500) on 9/28/17. 1 ($2500) on 9/30/17 and 1 ($2500) on 10/15/ ...

bet-at-home Casino - Account closure due to ''irregularities'' with my verification paperwork

On 19-12-2018 casino had a bonus of 100% up to 500. I made a deposit of 370 euros from my neteller account and got a bonus of 370. I played slot game ...

Ruby Slots Casino - Withdrawal requests from Dec 2017 still not processed

I won $7500 12-15-17. Its now 1-24-18 and no payout. Payouts had to be split into 3x $2500 wires. Neo verified my docs in an email on 12-16-17. He ...

Spinit Casino - Unfair confiscation of winnings

Just like numerous others on here, SpinIt have confiscated my £913.50 of winnings from their welcome bonus with the following email Dear Sol < ...

bet-at-home Casino - Account and €12,572 winnings locked without any explanation

I was a customer of bet at home casino since June of 2016 and before Christmas on December they emailed me their Christmas promotion for which i made ...

Staybet Casino - Will they ever pay my €200 win

Hello, I have request a withdrawal 200e on January 2 2018. I have waited the money on my skrill account 23 days, but the withdrawal is still ...

SlotV Casino - Took deposits but refused withdrawals

hello, yesterday I do deposit to casino, I won some money and trying to withdraw funds. I paid ecopayz, but didnt had this in withdrawal option, I see ...

7BitCasino - Bitcoin deposit still not credited after almost a week

Jan 24th I made a deposit to my account. The accept BTC exchanged to EUR , so I had some BTC left in a wallet and I deposited it to the address they ...

Oshi Casino - Confiscated 9,900 SEK based on unjustified “duplicate account” accusations

I am a long time active member of askgamblers. I love this site and what you are hoping to do for the casino community. This is the first time I turn ...

Cozyno Casino - Not following responsible gambling policy

Hello!I want to file complaint against Cozyno casino. This Casino does not follow responsible gambling policy. I requested casino to close my account ...