Tangiers Casino - Rejected withdrawal and closed account with no further information

Hello,

We hope this message finds you well!

Kindly note that at the time of your latest withdrawal request, your account was entered into the Verification Process. The process includes but is not limited to a review and authentication of the paperwork that has been received; verification that Account information matches the documents on file; and a thorough review of the Game sessions.

The Verification Process has since been concluded, and your withdrawal request has been approved on the 10th of December. Please let us know once the funds are reflected in your account.

Kind regards,
Tangiers Casino

I find it hard to understand how it was approved on the 10th. From now that is 14 days ago. It doesn’t take that long to receive the money in my account. I would like proof that the money has been sent and also when exactly it was actually sent to my account. Thanks

Hello,

We hope this message finds you well!

You should be receiving the transfer in the following days. We are currently investigating what may have caused delays in the funds reaching your account, we apologize for any inconvenience this may have caused on your end.

Kind regards,
Tangiers Casino

To be honest it’s not good enough it’s shouldnt take 15 plus days as still no recieved and was told last week now Wednesday then Thursday and still nothing

WERE IS MY MONEY this is getting a bit rediculas

Hello,

We hope this message finds you well!

Our Accounting department will reach out to you via email with a reference number for your payment. We apologize for any inconvenience caused by the delay.

Kind regards,
Tangiers Casino

Hi I have revieced the reference number that doesn’t prove any thing really .... where is the money.... the is really rediculas the amount of time it’s taking where is it. Just send it thanks

Still NOTHING !!!

Hello,

We hope this message finds you well!

The reference number would help identify the payment once it reaches your account, however, depending on the bank it may differ when displayed on your bank statement. We have sent the payment as soon as your withdrawal request was approved. We apologize for any inconvenience caused by the delays.

Kind regards,
Tangiers Casino

Well I still have NOT received the payment

Hello,

We hope this message finds you well!

We would kindly ask you to confirm once the funds are reflected in your account. You can reach out to our accounting department at accounting [@] tangiers casino . com for further confirmation that the funds have been sent.

Kind regards,
Tangiers Casino

Well finally I have received the funds after endless emails for week the money has been received. I’m glad I have received it but not happy about the absolute joke it took to get it. Do your self a favour and play els were. Thanks

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.