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PokerStars Casino - Account has been restricted for two weeks

UNRESOLVED
Complaint Info
Disputed casino PokerStars Casino
Reason Account closure
danz3d United Kingdom
Posted on March 26, 2020

My account has been restricted for two weeks.
I have emailed them multiple times.
I gave them all the information they asked for (ID, Bank Statements) then they started ignoring me.
They said "I would be contacted as soon as possible" five days ago.
I have over $3000 on the account and want my money.
I have contacted them on twitter multiple times and been ignored while I can see they are responding to people who have similar issues.
I have direct messaged them on twitter and had responses then started being ignored on Saturday.

PokerStars Casino Complaints

  • 129 of 169 resolved
  • 2 days avg response
  • 5 days avg complaint life
  • 2,818 USD avg amount

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