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888 Casino - Unpaid winnings closed account

UNRESOLVED
Complaint Info
Disputed casino 888 Casino
Reason Account closure
Amount £ 16300
Kenwwood Canada
Posted on January 26, 2021

Hello Askgamblers team,
my name is Patrick Richer. I registered in 888casino October 8, 2020. Since then I was making deposits in large amounts of money 3800 Pounds .
I have been playing mostly slots and managed to win something.
Then I fully verified my account and as you can see on the screenshot - 888casino approved it.
After that I made withdrawals of 2100 Pounds December 2nd to my bank account.
After I made withdrawals I played a little more on slots and again won some money.
Currently the amount on my Casino account is 16300 English Pounds. I have tried to make a withdrawal and suddenly 888casino decided to lock my account. When I made an inquiry about a reason they didn’t provide me with any.
Please, Askgamblers team, I kindly ask you to help me resolve this issue.

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