Unresolved
£157
Unresolved
Paddy Power Casino - Account closed without any explanation
I got 50 free spins with Paddy Power Casino and could grow my initial winnings to 157 GBP. My account was well until my withdrawal request. I made 5 ...
Resolved
$287
Resolved
PokerStars Casino - Account is still temporarily frozen
I registered an account in May. Deposited money won a bit. Cashed out same method of purchase. Then account was frozen. I had made 3 more deposits but ...
Resolved
Resolved
PokerStars Casino - Account Frozen, not responding to emails
I created a poker stars account on the 17th and made a deposit, I was immediately blocked from my. account,the payment has been taken but I do not ...
Resolved
Resolved
PokerStars Casino - Holding Funds, Not Responding
PokerStarsUK froze my account over 3 months ago with funds in it. I’ve been a customer over 2 years and it’s was for the source of funds ...
Resolved
Resolved
PokerStars Casino - Account blocked for 2 weeks due to random security check
My account was blocked after a deposit for random security check. It’s been over 2 weeks and have not received any emails or information from ...
Resolved
Resolved
Karjala Casino - Unjustified account block
I was playing my bonus amount, when they suddenly blocked my account. Total amount in that moment was over 1000€ and it looked like i was winning ...
Resolved
$3,000
Resolved
Bovada Casino - My account and $3,000 balance have been disabled
I had $3000+ dollars in my account as of Sunday evening. I tried to make a withdrawal to my checking account and woke up to a message indicating my ...
Resolved
$8,783
Resolved
PokerStars Casino - Closed my account without paying available balance of funds
I requested to close my PokerStars account, submitted my ID documents and then requested a withdraw. I had over $8k CAD in my account.20 days later I ...
Resolved
Resolved
PokerStars Casino - Account frozen after first deposit and no further update
I created my account on May 26th and made my first deposit. Right after this my account got frozen. A few hours later I received a 'Request for ...
Resolved
Resolved
Planet 7 Casino - After two withdrawal requests, casino closed my account without explanation
I submitted 2 withdrawal requests, one on 8/26/2020 and the 2nd on 8/31/2020. Note that prior to this, I had also made 2 deposits with no issue. They ...
Resolved
€31
Resolved
Tangiers Casino - Account closure with no reason, terms abuse by Tangiers
Hello,And here i am again, after my first complaint about Tangiers Casino withdrawal stalling tactics. With askgamblers's help i completed my ...
Unresolved
$90,000
Unresolved
Simple Casino - Account closure and confiscated huge win
Hello AskGamblers team. This is the my second complaint about the same case, since my first complaint that got rejected I've tried to gather as much ...
Rejected
€2,550
Rejected
Dozenspins Casino - My account was locked without explanation
Hello, I rarely play casino, but I've run into trouble. I enjoyed playing in this casino. I put my win at the conclusion. I won a fairly large amount ...
Resolved
€500
Resolved
PokerStars Casino - Closed account right after depositing €500, 2 months later the issue is still ongoing
I have been trying to contact pokerstars for over 2 months now barely ever getting a reply. I deposited 500e and they froze my account. After sometime ...
Resolved
Resolved
PokerStars Casino - Account is restricted for over two weeks, still no feedback
Hello, im try to contact for 13 days with security / support and no one response , I send already over than 15 mails and nothing, i know that they ...
Rejected
Ł5
Rejected
FortuneJack Casino - Arbitrary account closure and confiscation of funds
Fortunejack arbitrarily permanently closed my account. I requested an explanation, particularly in light of me depositing 5LTC. See attachments for ...
Resolved
Resolved
PokerStars Casino - Temporarily restricted my account, still waiting for resolution a week later
I made my first deposit using my bank account (Trustly). I lost all my money and made another deposit via Neteller. I rolled some spins, and my ...
Resolved
Resolved
PokerStars Casino - Account blocked for over a month
In early May I got the notification that my account has been frozen.I followed all the procedures to get my account unlocked. I emailed them, send ...
Resolved
Resolved
PokerStars Casino - Account restricted following a routine security investigation, no further updates
As of 2 days ago my Pokerstars account has been restricted, and that Pokerstars has since been ignoring any form of communication from my side.I have ...
Resolved
Resolved
PokerStars Casino - Account Frozen, No Response
On Tuesday evening, 18/06/19, I attempted to log in to PokerStars and was greeted with a message saying "you account has been frozen, please contact ...
Unresolved
€10,000
Unresolved
Lucky Days Casino - Casino denied withdraw of 10 000 euros
I signed into my account 7.8.2020 at Lucky Days and revceived a ”50% bonus up to 50€” -offer. I succesfully deposit 50€ and got 25€ worth of ...
Resolved
Resolved
Novibet Casino - Novibet closed my account after i tried to withdraw
Hello there i own a novibet account which is fully verified and operational with numerous deposits and a couple withdraws. After i tried to withdraw ...
Unresolved
€30
Unresolved
Play24bet Casino - Casino not honoring my self exclusion
I have requested so many times for the casino to. Self exclude me but they are not responding and live chat if you finally get through to them that is ...
Unresolved
Unresolved
Gala Casino - Account closed with no explanation after deposits made
I opened an account at Gala casino and submitted my documents for verification. I received an e-mail clearly stating that my account is verified and I ...
Resolved
Resolved
Loki Online Casino - Unfairly confiscated €102,000 of legitimate winnings by applying terms change retroactively
Hello AskGamblers, i was using the casino Loki and luckily enough from Raw Deposits won €41,000 on Monopoly Live, then From that got upt o €102, ...
Resolved
$25
Resolved
Diamond Reels Casino - Refused to pay winnings, Refused to refund deposit, Account closed
I got verified on 20th July In Diamond Reels casino. They emailed me in order to withdraw winning need deposit 25$ and wager once. I deposited on 24th ...
Resolved
$1,200
Resolved
iNetBet Casino - Correct withdrawal amount disputed by Live Chat agent
I am contacting you because I have a different understanding of a few specific policies within Inetbet's web-site. The following is taken directly ...
Resolved
€121
Resolved
24Bettle Casino - Mission impossible with account closure request and refund of €121 balance
Dear ask gamblers I’m looking for assistance please, I have recently closed my account with 24bettle and this closer came into place on Saturday the ...