EmuCasino Complaints - Withdrawal & Other Problems

EmuCasino - Never sending the correct amount

Hello there, i occasionally play at this casino... all is good except withdrawals, i seem to always get less than intended it's the 2nd time now and i ...

EmuCasino - Payment Rejected

After a 7 day wait for Verification, I have made 3 attempts to withdrawal $450 NZD.First payment didn’t go through due to invalid bank details. ...

EmuCasino - Cheating players out of their winnings

Was playing blackjack live and the dealer pulls out the cards 2-3-8-3-8 which should have made the dealer bust but instead the dealer did not scan the ...

EmuCasino - Verification waiting time unacceptable

I submitted all documents as per verification instructions 72 hours ago. Have tried online chat to see what the hold up is but only getting automated ...

EmuCasino - Continued Delayed Verification

I've continued to try and have my account verified at Emu. Website stipulates "Submitted documents are processed by our Security Team within a maximum ...

EmuCasino - Blocked from playing, two days later still no info why

I've been mysteriously been blocked from playing in this website. Not knowing whats the issue.Its now day 2 and still have no clear answers. Kept ...

EmuCasino - Delayed payment without any reasons

I create account 19/02/2019. After account create i upload documents and it was verified after 24 hours. I was make deposit 20/02/2019 and won 650CAD ...

EmuCasino - Terrible communication and long wait times

I have been waiting for 72 hours to get one bank card verified, the rest of my account has been verified. When I asked staff how long this would take ...

EmuCasino - Hold payment and long verification

I sent documents to emucasino for verification my account more than 4 days. In they FAQ has been wrote 'Submitting the documents takes no longer than ...

EmuCasino - Money being withheld, won't let me withdraw my winnings for last month

I have been trying to get a withdrawal from emu for the last month but still getting withdrawal declined by the casino. I ask support why this is and ...

EmuCasino - Not Verified, Not Impressed, Not Surprised

Hello, I uploaded my verification documents to Emu over a week ago so I could avoid the usual delays when it came time to have a play and be lucky ...

EmuCasino - Delay of $650 payment

As a customer of emu casino, I wish to withdraw my money then transfer into my personal account which I had linked before in this emu casino,what ...

EmuCasino - Delayed payment of $1950

I originally requested 2 withdrawals on 23 & 24 July for a total of $1,950. After waiting 7 days, my withdrawals were rejected. I contacted the casino ...

EmuCasino = No Payment Available, Delay After Delay

Requested VISA payment - cancelled - no explanation, money reappears in my account, as per T&C's request Bank transfer - again cancelled. This time ...

EmuCasino - Delayed $6,000 Withdrawal Request

I am concerned about the delay with my withdrawal request, I placed the request on 24th July and was told it would be processed in 24 hours and could ...

EmuCasino - Unpaid $990 Withdrawal

On 7 July 2018 I made a withdrawal request for $960 and as no funds have been received went to check my account to see $960 balance in my account, ...

EmuCasino - Delaying account verification for tool long now

I have been waiting 80 hours for this company to validate my documents after a decent win. Their terms state that it should take between 3 to 24 hours ...

EmuCasino - Long waiting on verification of Credit card

I have been waiting days to have a credit card i used a while back on emu casino to be verified. Prior to that my account and usual credit card had ...

EmuCasino - Delayed payment and refusal to give contact details

I made a withdrawal of $420 on 8 June 2018. It was withdrawn in two tranches of $210 each. On 14 June 2018 I received a payment of $190. Since then I ...

EmuCasino - Verification Delay After $14,000 Withdrawal

About 6 days ago I won $14,000 at EmuCasino. I submitted my identity card and bank card with instant approval. The last remaining document, proof of ...

EmuCasino - Gave me a hard time paying my $9,696 winnings

I signed up to EmuCasino and played the Big Bad Wolf slot machine game. I had winnings of $9696.00 and requested to withdraw my winnings on 30 April ...

EmuCasino - Account disabled and verification pending for days

Hi I have been trying to get my account verified for over a week now it is currently disabled ! they requested one last document which was uploaded ...

EmuCasino - Have not receives yet my deposited funds

i deposited via bitcoin 4 days ago and all customer support says is payments team will get back to you with no further information. Something thats ...

EmuCasino - $10,000 withdrawal still has not reached my bank after 10 business days

I requested a withdrawal on the 10th of October It was accepted and processed by the casino on the 11th of October.After numerous live chat ...