Cool Cat Casino Complaints - Withdrawal & Other Problems

Cool Cat Casino - Account closed for no reason after depositing and cashing out winnings

Hi, my name is Christopher < surname removed > and have had my account shut down for absolutely no reason with a pending withdrawal. I found the site ...

Cool Cat Casino - No payment and now no response

Last month i reached out to coolcat casino because i still had not received my approved payment that had been sent to the processors after 15 business ...

Cool Cat Casino - Non payment followed by account closure

On or about 04/13/20 I won a jackpot of $835 that I tried to withdraw . I sent all of the documents on 04/16/20 and waited . On or about 04/22/20 I ...

Cool Cat Casino - No payout of 16500

I went thru the usually slow verification process after all that was resolved I checked the box for them to send me a check so they went thru there ...

Cool Cat Casino - Delayed $1,000 Bitcoin Payment

On March 2, 2020, I requested a withdraw of $1000.00 to be sent/paid to me via Bitcoin. At the time I made the request I had previously completed and ...

Cool Cat Casino - Months long delay in payment

Month after month, they kept finding reasons not to pay. I submitted documents 5 times because they "never received" them.Then several weeks ago, they ...

Cool Cat Casino - Did Not Receive My Funds

I have waited past the 7- 10 business day waiting period to receive my winnings. I have sent in all of the required information, including drivers ...

Cool Cat Casino - Deposit withdrawn from bank but not credited to account

Hello, I am trying to get a deposit issue with cool cat casino handled. On 3-1-20 around 11:56pm I was logged into my account at cool cat casino and ...

Cool Cat Casino - Again delaying payments

This is the 3rd time I have to submit a complaint to get paid.It seems the only way they start to react is if you submit a complaint.I originally ...

Cool Cat Casino - Yet another payout delay

I requested a 1200.00 wire transfer on 1/25/2020 (28 business days ago). On 2/3, 6 business days after my request, I received an email asking me to re ...

Cool Cat Casino - Denied because of my bank

Hello there my name is Jacob . After countless weeks of submitting my documents I finally get the word from cool cat casino that ...

Cool Cat Casino - Unjust theft of my money then account closure

I have a serious issue with CoolCat Casino. I played and had a total of $1000.71 available for withdraw (have evidence of exact amount in account). I ...

Cool Cat Casino - Delayed payment payout request not approved

HelloI won at Cool Cat Casino and requested a payout via wire transfer of $2500. Bonus amount was $375, I know this will be deducted. Total payout ...

Cool Cat Casino - Delayed payment

I have requested my winnings of 885.00 since September 1, 2019. I have submitted all required paper work and my request was approved several times but ...

Cool Cat Casino - Withdrawal approvals not in timeframe

On 12/16 I withdrew $30,000. I have had only one withdrawal approved since I made the withdrawals. I need help ensuring the casino processes the ...

Cool Cat Casino - Trying to get $2500 for a month

Playing at cool cat casino its been about a month trying to get my money i won $2500.00. After submitting the paper work they ask you to fill out. Now ...

Cool Cat Casino - Still Waiting on Check Withdrawal

On December 5th I had a withdrawal requested in the amount of $411 ($600 minus the bonus of $189). I have an email dated Dated December 5th, ref. ...

Cool Cat Casino - Will not provide me with my deposit history

On Saturday 1/4/2019 I emailed Cool Cat Casino requesting my deposit history for income tax purposes. A representative from their support staff named ...

Cool Cat Casino - Owes Me 450

I first made this cash out 2 months ago and kept getting rejected because the kept saying i never submitted photos of cc but i did multiple times they ...

Cool Cat Casino - Very late payments

Cool Cat's terms and conditions state that a payments are made every seven business days. Nov. 6th, almost a month to the day was the last time I was ...

Cool Cat Casino - Another delayed wire transfer payment

Once again my wire transfer has been delayed. I have sent emails and told that someone would get back to me in 5 days. When I did hear back was told ...

Cool Cat Casino - Waiting 3 months for payment

Hello AG - I am again waiting for payment from the Cool Cat Casino. It has been nearly 3 complete months since my win. I am currently waiting on the ...

Cool Cat Casino - Not getting my payout

since 9/13/2019 I submitted a withdrawal and because it was my first winning it has to be a bank wire transfer since then I have bent over backwards ...

Cool Cat Casino - Over 1 Year and Still No Payment

Over 1 year ago I signed up at CoolCat with the $100 free play offer. I met the rollover requirements after winning $650 on blackjack. Once the ...