Cool Cat Casino Complaints - Withdrawal & Other Problems

Cool Cat Casino - Payment processor issues

I submitted a withdraw request, via wire transfer, on 8/5/22 in the amount of $2500. I had not been verified at that point, so that process took some ...

Cool Cat Casino - Approval of my withdrawal delayed

Hello,I am requesting help with getting my withdrawal request approved. I requested a payout of $1500 through wire transfer on 15 September 2022. As ...

Cool Cat Casino - Waiting for a withdrawal since August

On Aug 7th I requested a withdrawal for $2500 on Aug 24th it was cleared and told it was sent to processors. I have been in contact back and forth ...

Cool Cat Casino - Lost $1,933 payment and the chase is ongoing

Hello,Quick back story here. The last time I withdrew funds, they had an issue too where they said I didnt submit my bitcoin address so they delayed ...

Cool Cat Casino - Delayed Payment since August 26th

Hello! I submitted 4 wires for withdrawal on August 26th in the amount of $2,500 each, $10,000 total. It is now September 16th and I have tried to get ...

Cool Cat Casino - Changed date, prolonging time frames

Cool cat approved my request that I waited 7 days for but right before they approved me they denied my request just to approve me 20 mins latter, but ...

Cool Cat Casino - Delayed approval request since August 24th

Hello,I submitted a withdraw request on 24 August 2022 for $1800. After submitting the request, I verified my information through hoyoo as requested ...

Cool Cat Casino - Delayed wire from August 18th

Hello! I am writing to request help with a wire that I am waiting for from Cool Cat in the amount of $1000. I submitted the request on August 18th and ...

Cool Cat Casino - Casino will not send my winnings

So, I was lucky enough to win $600 on Cool Cat Casino.After playing through the play through, I requested a withdrawal. They are continuously ...

Cool Cat Casino - Customer service is giving me a different answer every time

Hi, I requested a withdrawal of $2500 on 08/08. I have been in contact with the casino multiple times to make certain they have all documents and need ...

Cool Cat Casino - Delayed Wires

Hello, I am requesting help for 2 wires that were approved on July 27th. One was for $850 and one was for $860. I know they will be less the bonus I ...

Cool Cat Casino - Told me that I have to wait for payment

I was told my payment was sent to payment providers on the 18th and it would be mailed out shortly.I have not received payment and I asked about it ...

Cool Cat Casino - I keep getting different answers

On 6/10/2022 I cashed out for $1000. A few days later I checked with live chat just to make sure nothing was missing. I was told all my documentation ...

Cool Cat Casino - No response to withdrawal

Hello. I am writing about a withdrawal that I requested on May 25th, 2022 from Coolcat. I did have a bonus so I know it will not be exactly $2,500 but ...

Cool Cat Casino - Verification problems, delayed payment and absolutely no further help with online chat

So, my last attempt to get my winnings was September 29,2021 in which I tried to send them the id verification again. I believe this all started at ...

Cool Cat Casino - Delay with cashier and withdrawals

- Won 30,550, -Wagering completed-Hooyu verification completed-Tried to withdraw Apr. 28, 03:44am, Transaction denied by casino for no reason-Another ...

Cool Cat Casino - Delayed Payments Again 14K

I have been trying to collect my winnings of $13,905.46 but have been unsuccessful again within the casino rules written timeframe for some of the ...

Cool Cat Casino - Delayed Payment 3K

I have been trying to collect my winnings of $3K and withdraw 2 different amounts of $2500.00 and $501.97 but have been unsuccessful.I have been a ...

Cool Cat Casino - Delay one year waiting

My win at cool cat was more than a year ago for about $8000. After many emails and live chats I was paid some of my wins the last payment I got was in ...

Cool Cat Casino - Another Delayed Payment of $1500

Cool Cat is delaying payment again. We requested the withdrawal of $1500 19 days ago. Their own TOS says 7-10 days for payment.I believe the ...

Cool Cat Casino - Delayed withdrawals of $2500 and $1508.29 again

I have been trying to collect my winnings and withdrawal 2 different amounts of $2500.00 and $1,508.29 but have been unsuccessful.I have been a long ...

Cool Cat Casino - Delayed payments once again

Having issues again getting paid. Both of these withdrawal requests are over the 10 day TOS of Cool Cat.Request ID 9251775 Date Requested 03/03/2022 ...

Cool Cat Casino - Delayed Payment again

Once again I am getting delays with payment. I have spoken with customer service and have been told that they have escalated the issue but I never ...

Cool Cat Casino - Very delayed payment at cool cat casino of 2384 AUD

I had made a wire transfer request to withdraw $2384 from CoolCat casino which was approved on the 20th december 2021 but I have not yet received ...