Hello I am still patiently waiting for two withdrawals submitted with cool cat. The first withdrawal started on 10/24 and was declined by the manager several times. Each time I have to re-submit the withdrawal request and get asked to send in documents. I've jumped thru the hoops for account verification, HooYu, and sent in my documents which were confirmed. What a process! Yet the withdrawals do not get approved and no winnings paid out yet? I have sent my bitcoin address for withdrawals to paymen[email protected]casinosupportcenter as well.
First withdrawal is for around 1,259 after bonus removed. Second withdrawal is for 512 after bonus removed. Total disputed amount of 1771
How many hoops do I have to jump thru to get the money?!?!?