Cool Cat Casino Complaints - Withdrawal & Other Problems

Cool Cat Casino - Blocked account after deposit and refusing to assist with Payout or refund

I played a coupon in November and completed, and after had to deposit btc to do withdrawal I deposited 10usd and 15usd and after nothing happened.I ...

Cool Cat Casino - Delayed payment no response to emails and live chat not working

I submitted a withdrawal request almost 14 days ago. Crypto withdrawals are supposed to be the fastest yet the 7-10 business days have passed and I ...

Cool Cat Casino - 100 USD missing since October

I have a withdrawal at cool cat for 100 $ since Oct 28th. It is on a free chip but my last transaction was a deposit.They won't talk in chat and won't ...

Cool Cat Casino - Grossly delayed payout since October

I have been a verified player at Cool Cat for over a year. I have two payouts from October that have not even been processed. Per their terms and ...

Cool Cat Casino - CoolCat delayed payment over 3 months

I am owed 7 withdrawals of approximately $2500 each for a total of approximately $17,500. There are six withdrawals of $2500 requested on 8/13 of ...

Cool Cat Casino - Owed money since May 6th

I won money at CoolCat back on May 5. I requested a coindraw payment and it ended up getting canceled and that option removed. I then requested 2 ...

Cool Cat Casino - Delayed Payment and now I can not access the website

I won $2359.00 on November 5 2023 which was in my available to withdraw amount. However I withdrew $2300.00 on November 6, 2023. And I sent all ...

Cool Cat Casino - Cool Cat not paying 2500$

I requested a payout on 10/25/23. I was told it would be approved 11/6 or 11/7 and it was not. I am unable to reach the Chat because the wait times ...

Cool Cat Casino - Managed to get verified but my withdrawal is canceled

Hello -I need help getting paid my winnings if possible, please. I had been attempting to get verified for over a month with this casino. Finally, ...

Cool Cat Casino - Here we go AGAIN, late payment for 1300$

I made a payout request to this casino on September 15,2023. Yesterday my payout request was declined. I contacted Chat and was told that it was ...

Cool Cat Casino - Delayed Payment Multiple Times since March

I have been trying to withdraw from Cool Cat for at least 6 months. Each time I get declined despite doing everything they ask of me. All of my ...

Cool Cat Casino - Cool Cat Casino Payout Problems

After waiting the required days for initial review, I wrote customer service via chat asking for an update of the $1000 payout requested. I was told ...

Cool Cat Casino - Wanting to close account but no responses

I just want my coolcat account permanently closed but every time I enter into chat I wait for up to an hour with no operator before closing chat and ...

Cool Cat Casino - Again I have delayed payment

On August 17, 2023 I won $2500. I have previously submitted all required documents and my payment info is on file for Bitcoin withdrawal. I am being ...

Cool Cat Casino - Delay in pay and no response for my $2500

I can not get a hold of anyone at CC casino. Every time I start a chat I wait and wait and wait and nothing. Last time I won it took 1.5 month to get ...

Cool Cat Casino - Unreal verification demands

On May 29th I played through bonus "latest125". I am trying to cashout $110.00 . I completed the ID verification with my ID and Selfie. They are also ...

Cool Cat Casino - Help needed with $5,000 withdrawal

Not exactly a complaint but things seem to be moving very slow at Cool Cat casino for this Veteran. So just asking that someone looks at my 3 new ...

Cool Cat Casino - Denial of my financial institution

I made a withdrawal request on 6/22/23 totaling $3500. After waiting the 10 business days I contacted the casino to inquire why my payout had not been ...

Cool Cat Casino - Owes me 9 withdrawals

I joined these casino's because they offered "immediate" withdrawals. Some other casino's take forever to pay (if they ever do) and I specifically ...

Cool Cat Casino - No payment of 1050usd over a month

I requested a payout of $1,050 on 5/4/23. I was told to wait 10 days for payment. But still have not received any funds despite numerous "escalations ...

Cool Cat Casino - Withdrawal approved and redeposited

I submitted a withdrawal request on 4/29 for $675. After several chats, I was told the casino did not have my bitcoin address which is not true. You ...

Cool Cat Casino - Account closed immediately requesting withdraw

I requested 2001$ on march 18th 2023 using coin draw. immediately my account was closed with my withdrawal pending. I've been trying for 2 months to ...

Cool Cat Casino - Keeps delaying my $1000 withdrawal

I submitted a $1000.00 withdrawal on 5/1/2023 and I was told that by casino representative Jess VIPaccount ...

Cool Cat Casino - Payout delay problems

Cool Cat Casino refuses to payout winnings. When I contact support, they have given every excuse they could come up with, including several lies that ...