Cool Cat Casino Complaints - Withdrawal & Other Problems

Cool Cat Casino - Delayed Withdrawal again

I completed my playthrough requirements and requested a withdrawal of $2000 on Feb 25. The TOS states withdrawals will be approved in about 7 days and ...

Cool Cat Casino - Delayed payments again

Extremely delayed payments. I messaged them last night inquiring and they told me the pending request didn’t meet the 100 dollar minimum after the ...

Cool Cat Casino - Again and again delayed payments

Sadly this is becoming a habit, having to file a complaint against Cool Cat casino.On 2/10 I sent an email to vip support that it was 11 business days ...

Cool Cat Casino - Delay of a withdrawal request

HelloOn 24 February I submitted a wire withdrawal request in the amount of $2000, of the $2000, $260 was the bonus amount total withdrawal amount will ...

Cool Cat Casino - Cashier withdrawal and approval problems

So I currently have two withdrawal transactions in two different areas of the process to be sent to my bank account? The first is for $400 dollars ...

Cool Cat Casino - Five withdrawals still pending

I have 5 withdrawals in process. Totaling 6200$ All submitted on 1/30/21. I have submitted all documents and verified. I had just received an email ...

Cool Cat Casino - Unjustified limitation of winnings on Cash Bandit 3 Slot

I hope I’m entering this into the proper section but here’s my problem. So, I more than 30 minutes to an hour ago I started playing CASH BANDITS 3 ...

Cool Cat Casino - Delayed payment approvals

I am resubmitting this complaint due to the amount of my winning and the withdrawals were requested on 01/23/2021 and it is past the timeframe of ...

Cool Cat Casino - Withdrawal problem

Been trying to withdraw funds of 1700$ I withdrew for a check and they said the only way the would withdraw is with a wire transfer as its there ...

Cool Cat Casino - Still didn't receive my payments

Hey there. I attempted to submit a complaint last night but lacked information. I’m sorry about that. I requested my first withdrawal from them on ...

Cool Cat Casino - Delaying payout

Withdrawal requested Jan 7, Successfully completed Hooyu identity verification Jan 11. (email attached) All email chats attached. Feb 3 and they still ...

Cool Cat Casino - No response from customer service or live chat

On 1/11/2021 I requested a $130 payout. As of 1/30/2021, I havent had a response. Live chat doesnt work and Ive sent several emails to coolcat support ...

Cool Cat Casino - Another wait for payment

I sound like a broken record, but I am here once again asking for Ask Gamblers for assistance in getting my payment.On Dec 18, 2020 I requested a wire ...

Cool Cat Casino - Delayed payment and extremely slow approvals

On 12/9/20 I won a large amount of money from CoolCat Casino. On that day I requested in total 11 withdrawals, totalling approximately $25,000.00. ...

Cool Cat Casino - Debit card overcharged

On 12/12 my debit card was charged $49.94 by "kabreaoutdoor.com" but my casino account was never credited. Another charge for $49.97 through " ...

Cool Cat Casino - Withdrawal and account verification delayed without any valid reason

Hello I am a paying customer with Cool cat casino, I played $30 and won $508. I submitted my authorization form and after going back and forth with ...

Cool Cat Casino - Not paying

I won $4041 playing slots. I requested $2500 on 9/20 and it was denied on 9/28. I requested again on 10/8 and was denied again on 10/16. I have sent ...

Cool Cat Casino - Still waiting for a check

I submitted a withdrawal request that was approved on 11/13 for $100. I received several emails requesting documents, then requesting additional ...

Cool Cat Casino - Always have to wait for approvals and payments

On 10/27 I was lucky and was able to made 2 2500.00 wire transfer withdrawal requests. When I logged into my account on 11/4 I found that the 2 ...

Cool Cat Casino - Delayed payment and then told by their bank it was a staled date and not cashable

In June 28, I requested a payout of 1060.00 at Coolcat Casino, my withdrawal after a couple of months of chats and emails requesting an update and ...

Cool Cat Casino - Delaying in approval of pending withdrawals

Since 10/19 I have 8 withdrawals pending. Each for 2500. I need help ensuring the casino processes the withdrawal approvals (and hence the payments) ...

Cool Cat Casino - Delayed payment again

Once again, Cool Cat is dragging their feet in processing my withdrawal.I received an email on October 9th from Cool Cat saying that my $600 ...

Cool Cat Casino - Payment and approval continually late

I currently have 3 wire requests pending: My first withdrawal request a 2500.00 wire transfer requested on 9/3 was finally approved 9/21-18 business ...

Cool Cat Casino - Need assistance with delayed payment

My username is cldudley67. I cashed out on 09/19/20 for 700.00. Got a congrat email with a reference # 7545944 and was told some one would contact me ...